21 Casino Bonus Codes & Review
Congratulations on choosing to read our 21 Casino Review. We advise everyone to read it carefully to understand the essential facts and to play safely on this online casino. We've done close research on its terms, rules, and policies and we've tested its main features ourselves, to make sure we're offering a clear view to our readers. If there are any other questions, about aspects we haven't already cleared out, we encourage our readers to leave them in the comments section, as well as any other suggestions.
A brief presentation about the gaming site and its operator
21 Casino is owned and ran by White Hat Gaming Limited. This company has built a strong reputation in the online gambling industry. Moreover, it owns many other platforms, such as Jonny Jackpot, Slotnite, Playzee, and Spinland. The company's sites are licensed and regulated by the Gambling Commission of Great Britain, the Swedish Gambling Authority, and the Malta Gaming Authority.
Since 2018, White Hat Gaming has partnered up with Kambi Group plc, a leading sports betting technology provider. Through this partnership, both companies will be able to provide full omnichannel turnkey services for websites and betting operators.
Even more, White Hat has recently signed a partnership with the leading gaming operator in North America, Penn National Gaming Inc. The NASDAQ-listed company is operating more than 41 gaming facilities across 19 US states. Together, these companies hope to "build one of the leading businesses in American sports betting and online casino".
How to register and verify an account
Registering on 21 Casino implies acknowledging, agreeing, and declaring that the user is residing in Great Britain. So, to open an account, UK customers must follow the below steps:
In addition to this, one must prove that he is the legal owner of a valid payment method, has no other registered accounts on this platform, and agrees with verification checks. The verification processes aim to check the users' identity, email, age, residence, source of deposited funds, and possibly more, all following casino's T&C and to British Laws.
To check all this information, the operator will ask members to provide a valid ID and other documents such as recent bills, payslip, etc.
Continue reading this 21 Casino review to find out more crucial information.
Details about 21 Casino games collection
21 Casino is mainly offering slot games, with over 1400 titles, from classic ones to five-reel video slots. We're sure that players will be interested in games like Mega Fortune, Legacy of Dead, Starburst, Gonzo's Quest, or Book of Dead. Besides slots, members can play on live casino and table games. As well, choosing games like Live Roulette, Live Monopoly, Hold 'em, Blackjack, or Frech Roulette. Scratchcards and virtual soccer are also available.
Speaking of Mega Fortune, gambling enthusiasts might've heard that a fellow punter has recently received a jaw-dropping jackpot amounting to €2.6 million while playing this game. This comes after several six-figure jackpots paid by the popular slot game and is more than ten times higher than the previous one.
Users who prefer playing on mobile devices may want to know that though a mobile app is not yet available, the platform is well optimized for an excellent mobile experience. Also, when using a computer to play, one may use the browser interface or install the desktop app.
What kind of promotions can gamblers find on 21 Casino?
At the time this 21 Casino review is being written, players can only get one offer, that is a first deposit welcome promotion. For the moment, members cannot benefit from other deals, except the bonus funds coming from loyalty points. Speaking of loyalty, punters may want to know that this website is offering £1 in bonus funds for every 200 loyalty points. These points are provided for every £10 real or bonus funds wagered in the casino, the exact points amount depending on the game type.
21 Casino may also give out coupons to its members. Just a single coupon can be claimed within 24 hours, and they can't be used while another promotion is active, unless it's clearly stated otherwise. If a member wishes to have a deal removed, he/she can ask for removal, as long as the offer hasn't been played at all.
The wagering requirement for the bonus amount is 35 times the initial funds' value. This means that an eventual offer of £10 must be played through until a total amount of £350 has been wagered. Players must only use bonus funds to meet this requirement. In addition to this, it must be granted that a bet made using a bonus fund cannot exceed £5. Staking more than this amount using bonus funds will result in loss of said funds.
Keep going through this 21 Casino review to play safely.
Ways users can deposit and withdraw funds
Before beginning to play, punters will have to deposit at least £10 into their account, through one of the following methods: Visa Debit, PayPal, Mastercard Debit, Trustly, PaySafe Card, Skrill, Neteller, Maestro, or Bank Transfer. The user must be the legal holder of the account he/she is using. Note that credit cards are not accepted.
For requesting a withdrawal, customers must access the Account tab and select the Withdraw section. After filling in the blanks with the required information, one should check out if the data has been correctly inputted. Grant that, all requests are manually reviewed by the operator staff to ensure that they are valid. As transaction options, users will receive their cashout amounts to the account they used to deposit the initial funds.
Important information about promotional abuse, irregular play, and inactive accounts
21 Casino has zero-tolerance for members trying to take unfair advantage of promotions or the practice of irregular play. All winnings resulted from this type of activity shall be removed, and the accounts closed, including other profiles the user might hold in the casino's network.
All accounts that don't show any activity for 12 consecutive months will be considered inactive. The users will be notified about this via email. After the notification has been sent, the user has 30 days to access the account; otherwise, further measures may be taken.
How to get customer support on 21 Casino and user complaints
Should players need, any kind of support or help from 21 Casino's team can either send an email to firstname.lastname@example.org or opt for the Live Chat feature. Both options are available 24/7, and replies can be quick, but take note that this depends on how busy the support operators are. Before writing this 21 Casino review, we have tested the Live Chat feature ourselves, and the reply came very promptly and straight to the point. The chat operators will ask UK players to provide the email address that is linked to the account or other personal information that has already been provided on sign-up or account verification.
We've done detailed research on user complaints about 21 Casino. Most complaints are about delayed withdrawal payments and delayed account verifications. Furthermore, the only unresolved complaint is about delayed account verification. The website's staff has responded to each of these complaints and has proceeded to solve every issue. Still, due to limited staff and lots of verification procedures involved, this kind of problems may take longer than users might expect until they get solved.
Concluding our 21 Casino Review
To put it in fewer words, we'll say that 21 Casino is a website for slot games enthusiasts, but also for gamblers who prefer table games or live casino games. It's owned by a reputable company that owns many other platforms, and it's licensed in Great Britain, Sweden, and Malta. The website is very well optimized for mobile use, and a desktop app is available for download. The users have many payment options they can use to deposit, and withdrawals will always be paid to the same account used on deposit. If the members encounter any issues or need a piece of information they're not sure of; they can use the Live Chat or send an email to the support team, which is available 24/7. We gathered up all the essential information in this 21 Casino review so UK players can make an informed decision and gamble safely.
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