Online and land-based casino etiquette


Whether you prefer to play casino games in a physical gambling hall or on gaming sites, there are specific rules you need to follow. Some are stated right in the Terms and Conditions of the websites, for example, while some are simply common sense. Let’s see how you should behave in land-based and online casinos to enjoy a fun gaming session!

Why casino etiquette is important


Gambling is not only about playing and winning, it is also about the experience. For the experience to be truly fun, safe, and entertaining, all people involved must follow certain rules and have the proper etiquette. This stands true for both land-based and online casinos, even if the former comes with more rules than the latter.

Your attitude towards the game, the other participants at the game, and even the casino staff is essential both for you and everyone else involved. In extreme cases, when players have been rude to other players or the staff, the casino has chosen to ban them from playing there again. An inappropriate attitude can ruin everyone’s fun, including yours.

You should, however, not be overwhelmed by trying to keep every rule in mind. It is better to just remember to be friendly, kind, and courteous, so you and everyone else can have a good time.

DOs and DON’Ts in land-based casinos


Going to a physical casino can surely be fun but also quite confusing, especially if you are a first-time visitor. The most famous casinos in the United Kingdom are huge, with large rooms filled with people who seem to know exactly what they are doing. With no signs telling you what you can and cannot do and surveillance cameras and casino staff constantly watching your movements, you may feel overwhelmed and unsure about your next move.

Here is what you should do when playing in a brick-and-mortar casino in the UK:

  • Respect the dress code – the dress code can be different from one gambling establishment to another, so it is best to look it up on their website before going. If you prefer, you also have the option to call and ask about it. Some allow players to come in wearing a more casual attire, while others have a formal dress code in place. In some cases, the casino may not have strict rules, but even so, such a place is very different from a slot joint. Therefore, trying to get in wearing jogging pants and flip-flops is not acceptable. Even if they do let you in, you will surely stick out from the crowd, which is a type of attention no one desires;
  • Check out the rules before playing – trying to learn the basic rules of a game before attempting to play it in a real casino is always a great idea. You can do that by playing the games online at home. Alternatively, you can stand on the sidelines and watch from a distance how the game is played. Of course, you may ask a player to tell you about how a game goes, and some would gladly do so. However, try not to get too close in their personal space if you have not previously asked if they are okay with you watching how they play. It is best to keep your distance from the players, as many do not appreciate someone lurking over their shoulder or constantly asking questions, distracting them from the game;
  • Be friendly to players and the staff – a casino can be a great place to socialize, and some people are open to that, but not everyone is. If you want to do that, you are free to do so as long as you respect other people’s space and their right to have an uninterrupted gaming session. If you want to focus on the game as well, that is also great. One thing to keep in mind is that you have to treat everyone with respect, including the staff members. Ask politely whatever you need to ask, and you can make conversation and even jokes with the dealer if they are appropriate and they do not offend anyone;
  • Know how to lose – losing is a normal part of gambling. No matter how lucky you are, there are times when you lose, and it is very important to know how to lose. Some players get mad at the dealer, at other players, accuse either of cheating and even yell cusswords and make a scene. You can have some banter, and you may even complain about losing, but do not take it too far. As long as you keep it friendly and respectful, there will be no problem. If your reaction is extreme, however, you may be escorted out and banned from playing in that casino again;
  • Put your phone on silent mode – casinos usually allow you to bring your mobile phone inside, but it is a good idea to put it on silent mode or turn down the ring tones. This is especially important if you play table games, as your phone ringing can distract other players at the table. The staff will most likely not ask you to turn off your phone, but noises from your phone can ruin the game for everyone else, and you included if you break your focus;
  • Have table manners – if you are trying to learn how a game is played or you are there to support a friend, make sure you do not sit at the table. The seats are reserved for players only, and you may only sit if you decide to join the game. Doing otherwise may create confusion and delay the game start because the dealer will ask you for your bet if they see you sitting at the table;

These rules are mostly common sense, so you probably do not have to try to memorize them. However, you may want to try and keep in mind what you should not do in a casino:

  • Ask for money or give money to others – some players either do not bring enough money to the casino or gamble over their budget. When they run out of cash, some may try to ask others in the establishment to borrow them money, which you should not do. While this is rather uncommon, if you keep on winning, you may be approached by another player who asks to borrow some money and promises they will win the next game and bring you back the loan. It is best to politely refuse and walk away. Casinos do not condone this, and players who make a habit out of doing this are often banned;
  • Interrupt the dealer or other players – you are free to ask the dealer questions but do not go overboard with it. A couple of questions are enough, otherwise, the game will be stalled or interrupted, and both the dealer and the other players will be irritated. This also goes for small talk or jokes. They are, of course, accepted, but constantly talking to a player or the dealer can affect everyone’s concentration and decisions in the game. If you want to discuss the game or a strategy or simply enjoy a conversation with someone at the table, you should only do that after the game is finished and you leave the table;
  • Take photos – even if you are allowed to get into a casino on your mobile phone, you are not allowed to take any pictures or videos. This is to protect their players’ identity for safety reasons and because some people still stigmatize gambling. The casino’s security is always keeping an eye out for any customers that may attempt to take photos, and you will have to deal with them if you try. In some cases, you may even be asked to leave;
  • Drink too much – land-based casinos come with their own bar, and if you spend enough time playing, you may even get drinks on the house. While enjoying a good drink as you play may be great, make sure you do not drink too much. This can affect your decisions and capacity to concentrate. Drinking alcohol usually leads to having less self-control, and that can bring a variety of problems and put you in unexpected and unpleasant situations;
Don't Drink-too-much
  • Moving the chips around – when you play a table game, you will get your own chips in a colour to help you differentiate from the other players’. Learn where to place the chips when making bets, as putting them in the wrong place may result in you having to forfeit your bet. You can even ask the dealer to help you figure out where the chips need to be placed. However, once you have made your bet and the game has started, do not move or remove your chips until the round is over. Also, you should never touch other players’ chips;
  • Leave without tipping the dealer – in some countries, tipping is not condoned, but players are expected to tip the dealer in the United Kingdom, especially if they have won. Make sure you do not forget to do that when you are done playing at the table. Do not feel pressured to tip a high amount. A few pounds should be enough;
  • Ask the dealer for advice – while you can ask the dealer to clarify specific game rules or even help you out with something, what you should never do is ask them for advice. Most will simply avoid giving advice because they do not want you to feel like they are responsible if you end up losing that hand. Play with confidence and make your own choices as you go, that is the best casino etiquette;
  • Reach over people when playing Roulette – Roulette is a fun casino game with a lot of fans. Frequently, you will notice that in land-based casinos, the Roulette table is surrounded by people. That is because a lot of times, there are more players than there are seats, so some are standing next to the table, trying to see if they have won. If you want to join the game, you can either wait for a spot to become available, look for a less crowded table, or have patience to place your bet and then stand at a decent distance. Reaching over people to place bets or standing too close to them is not acceptable.

These are the main things you should keep in mind when you walk into a gambling establishment, especially if it is your first time there. The overwhelming atmosphere may result in some of these rules slipping your mind, but having common sense and respect towards the staff and the other customers should suffice.

Proper etiquette in online casinos


Even if you play in an online casino, you still have to demonstrate proper etiquette when playing Live Casino games. Playing any game you desire directly from your living room greatly simplifies things, but your presence is still noticed. It is true, the players and the staff cannot see or hear you, so you have a lot more freedom when playing online. However, here is what you need to pay attention to when gambling online:

  1. Your chat etiquette – many Live Casino games come with their own chat. You can use this to communicate with the dealer and other players. First, you should not spam the chat and respect if a player does not want to respond. Use an online avatar that is not against the rules and keep your language clean of any offenses, rude remarks, and curse words. You should not use the chat to complain or vent about your frustrations about losing a hand, either. Also, typing in Caps Lock is generally considered bad etiquette as it is associated with yelling;
  2. English is the default language – online casinos offer their services to various players from many countries and with different backgrounds. Some may not have English as their first language, but it is the default language for the game chats. The biggest online gaming sites have individual games in different languages conducted by dealers who speak that language perfectly. In this situation, you may use the chat in the language the game is played. However, if you go for the English version, you should only write in English when using the chat;
  3. No unnecessary delays – Live Casino games come with a timer for each player to make their move. It is normal to take some time to think but stalling your move every time and making everyone wait each time is wrong. Make sure you never unnecessarily delay the game but also do not rush. Take some time to think but keep in mind that other players and the dealer are waiting for your move;
  4. Respect the casino staff – aside from the game chat where you can interact with Live Casino dealers, online gaming sites also offer you customer support via live chat, email, and phone. You may need information or clarifications from the support staff, and you can address those at any moment. Keep in mind to be respectful and nice to the support agents, and if the chat does not allow you to choose a certain language, ask your questions in English. Another essential piece of advice is to be patient because online casinos often have thousands of players, and it may take a while for an agent to get back to you.

Online casinos often write certain rules in their Terms and Conditions and also outline the consequences players may have to deal with if they do not comply. These may include the ones above, among others. We strongly advise you to read the Terms and Conditions for any gaming site you decide to join and see what you are and are not allowed to do on the site.

Conclusions and references

Having the proper etiquette when playing casino games online or offline contributes to creating a safe and fun environment for everyone and allows you to have a great gaming session. As long as you follow these guidelines, you will have no problem. Not complying with the casino rules can get you banned, whether we are talking about physical casinos or gaming websites.

In order to create this guide for you, we have used the following resources:

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