Casino.com Coupon Codes

This Casino.com review is a complete guide for British players to help them understand better the essential aspects of the site. In this in-depth review, one may learn about the procedure needed to meet when depositing and withdrawing, what steps must be followed when betting, making a complaint, create a profile, and so on. When creating this guide, we have analyzed other Casino.com user's complaints. Moreover, we’ve also tested it to make sure that we will only state the reality of the website. So, without further ado, let’s dive right in.

Let's start by presenting the company behind this gaming site

Before we begin explaining each feature in this Casino.com review, we shall provide some details about the company that owns the site in question. This online gaming site was acquired in 2007 by Mansion Europe Holdings Ltd. The Group was registered in Gibraltar in 2003. Since then, it has come to operate various brands on international markets, Casino.com being one of the many. In addition to this, the company has managed to transform the gambling website from a marketing site to the online casino that we can see today.

In February 2020, Mansion Group has signed a five-year contract with the worldwide known software provider Playtech. Thanks to this partnership, the Casino.com games collection shall be more diversified with Playtech’s digital sportsbook products. Besides this, more categories such as live roulette and blackjack tables shall be added.

One might wonder why the partnership with the Mansion Group is so important. The truth is that Playtech is a leading technology provider that had a resilient H1 2020 with an Adjusted EBITDA of more than 160 million euros. Besides this, the online gaming software supplier that is traded on the London Stock Exchange Main Market is known to take prudent and disciplined decisions when it comes to its partnerships. For this reason, we can say that the relation between the two leading companies is centred on continual development and success.

Compared to other e-gaming companies Mansion Group is also known for sponsoring various British football clubs such as Tottenham Hotspur FC, Crystal Palace FC, and AFC Bournemouth. By doing this, not only does the company add in its portfolio a broad spectrum of commercial activities, but it also helps at the development and the brands' expansion.

Creating an account at Casino.com: is it safe?

The most important thing that must be taken into consideration before setting a profile is if the gambling website created a safe environment to play. We must mention that all the Mansion brands are UKGC compliant, which means that Casino.com also works under the license granted by UKGC. Aside from this, the platform is also operated under the jurisdiction of Gibraltar.

Gibraltar Regulatory Authority logoUK Gambling Commission logo

To complete the registration process, punters must access the Casino.com login page and afterwards fill in the blanks with their information. It will be necessary but not limited to provide details such as first name, surname, date of birth, home address, e-mail address, telephone number, language, a currency for any deposits or withdrawals, or ID card number. It must be noted that all the information provided must be accurate and is also the users' responsibility to make sure that it is up to date. Furthermore, punters must consider the fact that only one profile is allowed at the site.

In case one wants to close his account, he can do it by contacting support via the methods that we have presented below. They shall receive a notification that the request has been made.

What to do in case of a problem: How to make a complaint & Contact support team

In case punters encounter technical issues on the site or have questions about their profile, the support team is at their disposal 24/7. In the table below, we have pointed out the methods on how to get in touch with them.

Mail

Phone

Live Chat

Available form/ support@casino.com

0800 9012 483

24/7

When making a complaint one needs to remember that there are certain levels regarding it.

  1. First Level: Making a complaint

Here, UK players must get in touch with the support centre via the method mentioned above. Furthermore, one must remember that the issue regarding gaming sessions, transactions, or any other matters must be communicated no later than six months since the problem occurred.

  1. Second Level: Referring a complaint

Suppose the member is not satisfied with how the Casino.com has resolved the issue. In that case, punters may refer to Independent Betting Adjudication Service, in short IBAS. Although, the dispute will need to be brought to IBAS within a year since the issue has occurred. In addition to this, this service will only take place only if there is a genuine deadlock between the member and Casino.com UK.

Simple steps on how to claim the Casino.com bonus codes and how to withdraw the winnings generated from them

To fund the account, first and foremost users must choose a banking option. The available methods for UK players are PayPal, Skrill, Bank Transfer, Paysafecard, Neteller, Neosurf, MuchBetter, ecoPayz, Instant Payments by Citadel, and Skrill 1- Tap.

Citadel logoNeteller logoEcopayz logoBank Transfer logoSkrill 1-Tap logoPaysafecard logoMuchBetter logoNeosurf logoSkrill Moneybookers logoPayPal logo

At this step, the procedure is simple. After selecting the method, users must fill in the amount wished to deposit. It can be anywhere between £20 and £35.000; however, this also depends on the option selected.

When it comes to requesting a cashout, players must take under advisement various aspects. To understand better the procedure, we have explained them below:

  1. The withdrawal shall be processed through the same method used for depositing. Thus, if one has selected PayPal for funding the account, the withdrawal amount will also be sent via this method. We believe that this is rather unfair for gamers who want the funds to be sent in another way.
  2. One must provide some personal documents so that Casino.com UK can verify if the account holder is the same person as the one who requested the cashout. These documents might include a passport, driving licence, copy pf the debit card, utility bill, and so on. After sending the documents, the platform will process them within 72 hours.
  3. Wait to receive the funds.

Tips: For winnings generated from progressive jackpots, members need to contact the support team to request a withdrawal.

Recommendation: Usually, large withdrawals might take longer to be processed. It may be up to five days. For this reason, we recommend punters to make more withdrawals with lower sums, so that the funds can be credited faster.


Can playing the Casino.com improve the balance account?

First, we must present the title collection that punters have at their disposal. In total, there are over 1200 games from different types of categories such as Slots, Live Casino, Table Games, Sports Betting, and Jackpots. Before choosing a title from the mentioned categories, one must take into consideration that each type has its own rules. But, to help users understand better each game, the website has compiled step-by-step guides for different kinds of games. There, one may find further information about the rules, strategies, and other bets that can be made.

The available collection of games is powered by leading software providers such as BluePrint, IGT, Microgaming, Play N Go, Pragmatic Play, Realistic, Eyecon, JFTW, Netent, Playtech, Quickspin, and RedTiger.

Red Tiger Gaming logoPlaytech logoEyecon logoJust For the Win logoBlueprint Gaming logoMicrogaming logoNetent logoRealistic Games logoPragmatic Play logoPlay'n Go logoQuickspin logoIGT logo

In addition to this, Casino.com uses RNG, which is short for Random Number Generator. It is a tool that generates a sequence of numbers and symbols used for shuffling and dealing the cards. It is used to generate the games’ the outcome randomly.

Now that we have explained the variety of games that one has at its disposal, we shall explain how these titles can help at increasing the players’ balance account below.

What to know before placing a bet: The definitive guide

After making a payment and choosing a title, members are ready to place a stake. However, before engaging in such actions, we want to point out some essential aspects that might come in handy.

First of all, Casino.com UK users must take under advisement that they must enter the bet amount correctly. Once the amount has been accepted and confirmed by the gambling site, it cannot be changed, revoked, or cancelled. Furthermore, one must pay attention when entering the stake, because the site does not guarantee that any amount within or above the limit will be accepted as valid.  On top of this, members that placed a stake when there weren't enough funds in the account, must note that Casino.com will cancel that specific stake.


Important:

  • British players can place bets on global sporting events offered by Casino.com. Still, the information about those events might be incorrect due to various external circumstances. Because of such cases, we recommend punters to check if the provided information is accurate or not.
  • In the Live Casino category, gamers can place stakes as low as £0.5 or as high as £5000.

Tips:

  1. The maximum amount per bet is not officially set but instead is determined by the platforms' trading team on each betting market.
  2. Sport betting customers must note that the pay-out per single day cannot exceed £100.000 across all sports and markets.

Hacks regarding the Casino.com promo codes that no one talks about

When it comes to Casino.com bonus codes, punters have a wide variety to choose from. It contains the following choices:

  • Welcome deal;
  • Bonus rounds;
  • Drops & Wins;
  • Live Casino offers;
  • Weekly deals.

Before selecting the Casino.com promo codes, British users must know that their account is made of Real Balance and Bonus Balance. The first one represents the funds that can be withdrawn at any given time and which can be used on titles from the Sports and Casino category. The latter one stands for the bonus that will be credited and the winnings generated from the sessions. While playing, the funds from the Real Balance shall be wagered first, and the Bonus Balance will be wagered afterwards.


Important:

  • UK members who do not wish to receive the Casino.com bonus codes can make this request by contacting the customer services that we have explained in this Casino.com review. This request can be made after completing the first payment but before betting.
  • The deals offered cannot be combined. However, the welcome promotion and spin bonuses are an exception.
  • This Casino.com UK accepts blended wagers. For a better understanding of this, let’s take into consideration the following situation. One wants to place a bet of £10, but it has £1 in the Cash Balance and £20 in the Bonus Balance. Thanks to the blended wagers that are possible, the player can use the £1 from the Cash Balance and the remaining £9 from the Bonus Balance.

All the provided deals must be used within 30 days since credited because otherwise it will expire and all the associated wins made up until that time will be lost.

Casino.com UK also offers a VIP programme which is made of five levels starting from Bronze up to Silver, Gold, VIP, and VIP Elite. Like any other standard loyalty tier scheme, members must earn points to upgrade their level. One point can be earned every time one wagers £20. But, one must pay attention to the terms and conditions of this VIP programme, because not all game categories can help at acquiring points. For example, points cannot be earned while wagering on sports titles, low-risk roulette bets, slots, video pokers, and so on.


Tips:

  1. If one takes a no deposit deal from the Casino.com bonus codes, he is allowed to make only one withdrawal from it.
  2. Members may request a cashout of no more £5000 in case they have deposited before claiming the no deposit offer.

Introducing: Essential aspects of the Casino.com mobile app

While creating this Casino.com review, we have also looked at the mobile application that it provides. The platform is available on Android and iOS devices, however only the latter application is commonly used. The site’s Android version has 3.2 stars out of 5, but only 25 users have rated it. Even though the rate is relatively low and the players have complained about various aspects, the Casino.com mother company has answered to all. On the other hand, the iOS version has 4.9 stars out of 5, where 1.1k users have rated it.

What is the overall conclusion?

Taking everything into account, we can say that Casino.com UK is a good gaming site where players can play in a safe environment. Not only this, but the site also offers unique features like the blended wagering, which is not often provided by other gambling sites. The available payment methods are useful, but the processing time for withdrawals is rather long. Furthermore, the support centre which is available 24/7 comes in handy, because members can resolve their issues quickly. Plus, we’ve also checked the Live Chat, and we can safely say that the response time was good, and the information offered was accurate. Even though there are not many software providers, from the ones that are available over 1200 titles are given. We shall keep updating this Casino.com review, to offer only the reality of the website.


Reference:

Read comments Read more
Casino.com logo
Casino.com
Recommended

♛ 20 Sign Up Bonus Rounds + 100% Welcome Bonus up to £100 + 180 Bonus Rounds on Age of the Gods

Casino.com is an online gaming platform with an experience of over a decade in the gambling industry. This website has been acquired by the Mansion Group in 2007, transforming it from a marketing site to the online casino that it is today.

PRO: Blended wagers are accepted, average turnover requirement, good VIP programme

CON: processing time for payouts is long

Newly registers players at Casino.com are welcomed with 20 bonus rounds that can be used on certain selected slots and a 100% match offer up to £100 once they make a first deposit of over £20. In addition to this, another 180 extra rounds will be added on the Age of the Gods that will be credited in sets of 20 spins for 8 consecutive days.

It must be granted that this deal can be claimed only once per account. To request a withdrawal, the wagering requirement must be completed. If this step is neglected, the bonus funds that have been credited will be removed.

Visit
Details

New customers only. 20 spins after signing up. 180 more spins after first deposit 20 immediately and a further 20 per day for the next eight days after depositing. Spins and bonus wagering on Age of the Gods slot games only. Wager 20x before withdrawing. Welcome Bonus: New customers only. Minimum deposit £20. Maximum bonus £100. Wager 40x before withdrawing. Game weighting applies please see below table. ID must be verified prior to participation. Bonus Betting limits: Slots - £5 All other games 10% of bonus amount. Payment method restrictions, 18+ T&C's Apply

Casino.com logo
Casino.com
Featured

♛ First Deposit Bonus: 100% up to £100 + 180 Bonus Rounds on Age of the Gods

British gamers that open an account at Casino.com and fund it will receive a 100% match offer up to £100 and additional 180 bonus spins on the Age of the Gods. This promotion comes with a playthrough requirement attached, 40x on the bonus amount, and 20x on the winnings generated from the spins. If this step is not completed before requesting a withdrawal, bonus funds shall be removed.

  1. To receive this first deposit bonus, follow the below steps:
  2. Punters must register by filling the blanks with their information.
  3. Deposit more than £20. It must be granted that payment methods such as PayPal, Neteller, and Skrill are excluded from this deal.
  4. A pop-up notification shall appear where punters can accept or decline this deal.
  5. 20 bonus rounds will be credited immediately after the payment has been made. The rest will be given in sets of 20 spins for 8 consecutive days.

For a safe session, we recommend checking thoroughly the bonus terms.

Visit
Details

New customers only. 20 spins after signing up. 180 more spins after first deposit 20 immediately and a further 20 per day for the next eight days after depositing. Spins and bonus wagering on Age of the Gods slot games only. Wager 20x before withdrawing. Welcome Bonus: New customers only. Minimum deposit £20. Maximum bonus £100. Wager 40x before withdrawing. Game weighting applies please see below table. ID must be verified prior to participation. Bonus Betting limits: Slots - £5 All other games 10% of bonus amount. Payment method restrictions, 18+ T&C's Apply

Casino.com logo
Casino.com
Exclusive

♛ 20 No Deposit Spins on Age of the Gods

New UK players at Casino.com can receive 20 bonus rounds on the Age of the Gods series after opening an account. The Playtech game series consists of Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder, and King of Asgard. This promotion is available for 24 hours after the registration has been completed.

For a withdrawal request to be made, the winnings resulted from the spins must be played 20 times. After this condition has been met, a request for as much as £100 can be made. Any additional amount over the mentioned one shall be removed. It must be also noted that the value per spin depends on the slot selected, but it shall range from £0.10 to £0.20.

Check the full terms and conditions of the site and always gamble responsibly!

Visit
Details

New customers only. 20 spins after signing up. 180 more spins after first deposit 20 immediately and a further 20 per day for the next eight days after depositing. Spins and bonus wagering on Age of the Gods slot games only. Wager 20x before withdrawing. Welcome Bonus: New customers only. Minimum deposit £20. Maximum bonus £100. Wager 40x before withdrawing. Game weighting applies please see below table. ID must be verified prior to participation. Bonus Betting limits: Slots - £5 All other games 10% of bonus amount. Payment method restrictions, 18+ T&C's Apply

Casino.com logo
Casino.com
Expired

♛ Get up to 100 Bonus Spins on Kong: The Eighth Wonder of the World at Casino.com

Step into the world of slot machines and thrilling mysteries! All British gamers are invited to come at Casino.com and claim a huge bonus. This gaming platform knows for sure how to entertain its loyal players.

All you need to do to is make a deposit of £10 with the promotional code HAPPY from 19:00 to 21:00 (GMT) and get 10 spins instantly. These are available on Kong: The Eighth Wonder of the World.

You can get a maximum 100 spins per day and each spin is worth £0.20. Wager your winnings from them 20 times before withdrawing a maximum of £100.

Dare to spin your way up to the top!

Visit
Details

Existing customers only, Wagering 20x, 18+ T&C's Apply

Please Note:

  • KingCasinoBonus is an independent website and while many of the offers presented here are from external companies that compensate us, it only impacts the exposure and positioning of the brands. The reviews and conclusions of our experience on their websites are entirely ours, intended for informative purposes only and should not be construed as legal advice.
  • By accessing the offer available on kingcasinobonus.co.uk you agree to comply with the relevant terms and condition associated with the accessed casinos through our platform and simultaneously to the terms and conditions linked to kingcasinobonus.co.uk/terms-and-conditions/.
  • Each one of the listed casinos have their own set of terms and conditions which state the given offer’s wagering requirements, expiry limit and limitations in terms of the bonus applicability for only certain games, regions and player groups. Casinos reserves the right to terminate, modify or discontinue the given promotion, terms and requirements of the given promotion.
  • Exclusive casino offers often require a code to be entered during the registration or depositing process, to access such bonuses enter the bonus code mentioned under ‘Get Bonus’.
  • Pay attention to the type of offer you access as some might be dictated to only certain player groups such as: New players only or Existing players only. Also, often wagering done on casino games such as: poker, roulette or blackjack don’t contribute to the wagering requirements related to the bonus.
  • Only players over 18 are allowed to play at online casinos by the law of England and Wales.The parties submit to the jurisdiction of the English court. You hold full responsibility for checking the laws in your jurisdiction and provide accurate information regarding your age, name and address as it might constitute an offence.
Read more Read less
[i]
[i]