Genting Casino Review UK - 2024

How Our Experts Evaluate & Rate Genting Casino

Our team looks closely at all the aspects of the platform and collects data that will be helpful for potential players. First, we go through the registration process requirements, transaction options, and platform optimisation for mobile devices.

The assortment of slots, live games and loyalty programs are analysed regarding all aspects of the gaming experience, including software providers and approximate win rates. We check the operator’s licenses and security protocols that protect the player’s data.

Finally, we compare our observations and collected data to give the final verdict on the site’s performance that guides players to quality platforms in the UK gambling market. This is the process we followed while conducting this Genting Casino review.

Genting Casino Overview | Our Reviewer's Findings

• Registration process 2 mins
• KYC process 1-2 days
• Live games 400
• Slots 2500
• Deposit methods 4
• Min deposit £10
• Live chat Yes, 06:00-00:00
• First Deposit Bonus 100% up to £50

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £20
• Deposit method PayPal
• Game types played Slots, Table games
• Withdrawal sum £0
• Last checked April 18, 2024

Compare Genting Casino

Top Alternatives	Visit casino	Visit casino	Visit casino	Visit casino	Visit casino	Visit casino
1St Deposit	100% up to £50	100% up to £100	-	-	500% up to £50	100% up to £99
No Deposit	-	-	-	-	-	10 Free Spins
Our Rating		See full review	See full review	See full review	See full review	See full review
Min deposit	£10	£10	£10	£10	£5	£10
Payout speed	1 day	2 days	1 day	1 day	+3 days	1 day
Slots Games	2500	1900	3700	1800	1800	1600
Live Games	400	350	440	120	80	70
Online since	2010	2014	2023	2020	2002	2014

Genting Casino Casino Look & Feel

4.5 /5

What sets Genting Casini apart is the well-balanced design featuring the brand’s colours with easy flow between the selection of games, live casino, and all the information about their venues. This site has a desktop app, resulting in a 4.5/5 score for this section.

The slider takes much of the page, showcasing the latest news, games, and a reminder for responsible playing.

The horizontal bar takes you through the type of games on the site, and you can’t miss the green Deposit button on the top right side. The daily promotions aren’t directly presented, and you must click the Promotions button to see them.

You can access everything from the drop-down menu on the left. A search bar with pre-set filters according to game provider, type, tag, rating, and bet amount exists.

The operator moved certain features for player convenience. In the desktop version, the menu and login buttons are found at the top of the page, whereas the mobile version has moved them to the bottom using prominent lettering to ensure players notice them quickly.

Look and Feel Verdict

• Navigation: The platform interface is straightforward
• Loading speed: The loading times are fast on all browsers.
• Graphics & Design: A lot of white space and large game icon
• Overall verdict: This is one of the top mobile UK platforms with a modern layout, fast loading speed, and a desktop app.

Genting Casino Slot Games

5 /5

Genting Casino has an impressive collection of 2500+ slot games that range from more daring high-volatility slots to more entertaining low-volatility games. 47 developers provide the games, so we rate this section with a top 5/5 score.

The themes will take you back to ancient civilisations, pirate adventures, tomb raiding, fishing, and sweets. Newbies can join slot tournaments on this platform and learn how to play.

The navigation bar has the slots arranged as new, exclusive, Megaways, and all slots with a Top Winners slider in the middle of the game thumbnails. No demo mode is available, and you can access the games after you make the initial deposit. While doing this Genting Casino review, we found pop-up info for each slot.

Some slots have the option of activating or deactivating paylines or the option to set ‘MAX BET’ that allows maximum wagering settings. Winning combinations are made to land three or more matching symbols on a payline from left to right.

Slots Verdict

This slot lobby has everything for everyone. Classic slots, 5-reel, and 3-reel video slots, with enticing progressive jackpots and daily offers.

The number of options can be overwhelming, but you will find it in this lobby if you know what you want. This is a top slot destination for British punters, but you can stick to FruitKings’s 1000 games if you’re a beginner.

Slots Game Types

Slots

Jackpots

Classic Slots

Slingo

Genting Casino Live Casino

5 /5

Genting Casino’s 400 live games lobby presents roulette, baccarat, blackjack, game shows, and money wheel games. We believe it to be a top live dealer gaming site for its diversity.

An additional special feature allows you to experience a live gaming floor with a streaming service from various venues.

The platform has engaged some big names in the software industry, including Evolution, Pragmatic Play, and Authentic Gaming. The providers’ vast portfolio ensures a unique gaming experience for experienced and beginner players. For this reason, our expert, Alexandra Camelia Dedu, rated the field 5/5.

The games are not available in demo versions. Still, you can click the info button on the thumbnail to see the bet amounts, maximum wins, and other game specifications along with the software provider.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Live Dealer Games Verdict

Genting Casino Payments

4 /5

Payment	Min deposit	Max withdrawal
	£10	No limit
	£10	No limit
	£10	No limit
	£10	No limit
	N/A	No limit

Genting Casino has 5 convenient transaction methods and recommends using the same methods for deposits and withdrawals. The 1-day payout time determined a score of 4/5, although the site lacks Pay by Phone options and Neteller payments.

It reserves the right to ask you for additional documents as part of the withdrawal security procedures.

The minimum deposit amount is set to £10. Genting is a top-ranking site on our £10 minimum deposit site list for 2024.

The average withdrawal time is 1 day. When you make a withdrawal request, it will be pending until midnight GMT the following day. Then, it will be passed on to the Accounts Department to process the withdrawal on the next working day.

Payments Verdict

• Payout time: 24 hours
• Payment methods: 5 banking options, including Visa, PayPal, and Trustly
• Payout limits: Minimum withdrawals of £20 and unlimited monthly cashouts
• Overall verdict: The banking options are popular, and we appreciate the fast payout time. Yet, we hope the operator will add other payment suppliers, such as Boku and Skrill.

The platform does not charge fees for deposit or withdrawal transactions, regardless of the payment method.

In the case of Wire Transfers, which can only be used for withdrawals, the platform will deduct an added fee from your balance before processing the withdrawal.

Genting Casino Licensing & Security

5 /5

We aim to provide trustworthy information to UK players. Hence, our review process covers the platform gaming licenses and security measures it takes to protect players’ data and provide a safe gaming experience.

During this Genting Casino review, we found that the platform has a UK Gambling Commission License and employs industry-standard security protocols with an encrypted connection to ensure that all transactions are carried out securely.

The site also features an MGA licence. Therefore, these 2 authorities determined our team to evaluate this field with 5/5.

While playing on this platform, your information will be kept safe through the following:

• SSL encryption
• GamStop
• BeGambleAware
• iTech Labs

MGA

License number: MGA/CRP/171/2009

UK Gambling Commission

License number: 39326

Genting Casino is Legit?

According to our Genting Casino review, the site holds the following gaming licences:

• UK Gambling Commission
• MGA

Genting Casino Customer Support

4.5 /5

Genting Casino puts customer satisfaction on its priority list, providing a professional customer support team to assist players on the site. You can contact the support agents in two ways: live chat and email. The phone support is missing – hence the 4.5/5 score.

How to contact Genting Casino?

A live chat communication line is open between 06:00-00:00. You can’t contact the services by phone, but you can email [email protected], and the customer support department will answer any questions you may have.

The live chat bubble is in the bottom right corner of the page, and you can also access it from the drop-down menu on the right. To find the email address, open the drop-down menu and click Personal Area. The pop-up page will open, and you will find the address at the bottom of the menu on the left.

Our team tried asking unusual questions and demanding additional information, but we rarely passed the bot chat. This means that you will have to try multiple times and be patient to be able to communicate with a real agent. Once we managed to reach a support team member, the answers we got were satisfactory.

We also sent some email queries regarding issues with different platform aspects. The agents usually reapplied within 24 hours and were polite and thorough with their answers.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 06:00-00:00

Loyalty

4 /5

Playing games allows you to advance the levels of the VIP program, where you can receive extra benefits and rewards. This section receives our 4/5 stars because you cannot enter Genting Casino Members Club without an invitation from the team.

Click on the purple chip at the top of the page to see your standing along the 125 levels of promotion. A bar also shows your progress across the levels: Bronze, Silver, Gold, Platinum, Diamond, and Royal Diamond.

The platform’s VIP program can reward you with exclusive Genting Casino promo codes, cashback on losses, raised table limits, or higher redemption rates for your casino loyalty points. However, each benefit is uncovered when you reach a particular level.

Our Verdict

With 50 years of experience in the gaming field, Genting Casino is an excellent choice for UK players who want to access an exclusive online catalog. Our experts like the game collection, especially since you can pick from over 2500 slots or 400 live dealer games.

Although we appreciate the lack of cash-out limits, this operator should improve the payment methods since you can only use five options now.

Pros

• Good game choices: You can play over 2900 games
• Sports betting available: Genting Casino offers several sports to bet on, although eSports are missing
• Downloadable mobile app for Desktop users
• No limits on monthly cashouts
• 1-day payout time

Cons

• Only 5 banking options
• The live chat is not available 24/7.

What is Genting Casino Best For?

One quality that is not noticeable from the outside at Genting Casino is that players are treated with consideration, and this becomes apparent as soon as one enters the loyalty and VIP programs.

The latter, in particular, to which one has access by invitation only, offers a structure on different levels, which can be scaled up by spending points and provide progressive benefits. Points are earned when you deposit money into your account and play some games in the catalogue.

Why Join Genting Casino?

Genting Casino has an excellent reputation, offering 2900 slots and live dealer titles, albeit with a limited selection, and sports betting. In summary, it represents a perfect one-stop shop for all online gaming needs, especially for those considering security and fast payouts of 1 day.

However, the support team is not available 24/7.