Great Britain Casino Bonuses | Honest Casino Review from Our Experts

Players that reached this page are about to read the Great Britain Casino review and find out relevant information about it. This piece of content was based on our hands-on experience with the platform. Gamblers are about to discover what’s the deal with the registration process, banking methods, customer support, and others. All these will help you make an informed decision.

Great Britain Casino is an online gambling platform owned by Jumpman Gaming Limited, which is fully licensed under the relevant laws of the United Kingdom and the State of Alderney. This casino is regulated by the UK Gambling Commission and the Alderney Gambling Control Commission.

How to register and deposit at Great Britain Casino

When registering an account, the player will create a unique username and password and must ensure that this information is safe and private. Players shall be fully responsible for any deposits and losses that may occur in their accounts. After registration, users may also be required to provide further identification. The casino can perform appropriate identity checks as required by the British Gaming Commission.

As for the banking options, players may deposit using the following:

• Visa Debit;
• MasterCard Debit;
• Maestro;
• Paysafe Card;
• Pay by Mobile (deposits of £5, £10 and £20 incur a £2.5 transaction fee);
• Paypal.

One can perform withdrawals using the same methods, except for Pay by Mobile. All cards must be owned by the same the person who registered a Great Britain Casino account.

The maximum default limits on deposits into the player's account are set to £5000 per day, £35000 per week, and £100000 per month while the minimum amount that can be deposited in any transaction is £10. Withdrawals are subject to a pending period of a maximum of 72 hours before being processed. During this time, players may reverse the withdrawal, meaning that the funds will return to the Real Money balance. All withdrawals are subject to £2.5 transaction fee.

Players have unlimited legal rights and can withdraw all Real Money balances in one transaction. However, specific withdrawal requests may require players to complete additional account activity checks and verification checks.

If one owns a PayPal account, he can skip the registration form available at the casino and sign up faster with PayPal.

Complaints, disputes and customer support

If a player wishes to file a complaint, he/she should know that there are two stages described as follows:

Stage 1 – Customer Complaint Procedure:

Players must submit a complaint within three months since the issue occurred, and they should contact the customer care team via complaints@jumpangaming.com.

Once the complaint is submitted, the complaints team will:

• Acknowledge the receipt of the user’s complaint within 48 hours;
• Request for any further information;
• Conduct an investigation towards the complaint;
• Inform the player about the approximate duration of the complaint process.

Stage 2 – Dispute procedure:

Only in the following cases, the ADR entity will act as a fair judge and handle disputes between Jumpman Gaming and customers:

• The complaint has been through Jumpman Gaming's internal Complaints and Disputes procedure;
• A ‘deadlock’ regarding the determination exists;
• If a player received a partial resolution.

UK residents may contact eCOGRA for Alternative Dispute Resolution (ADR).

The customer support has only one thing to offer. The email address is the only way to contact the customer support at support@greatbritaincasino.com, and it can take up to 2 business days for a reply. The FAQ section can be used, but one cannot always find the info he is looking for.

The site has a “Contact Us” section, but one will reach the FAQ category if he opens it. Finding the email address is difficult, and when one does find it, he will discover that there is no live chat or phone number to call for urgent matters.

Slots, bingo, and bonuses available

Great British Casino offers a variety of casino games, including classic and video slot machines plus table games like Baccarat, Blackjack, Roulette, and Poker available as live options too.

Besides that, bingo games are also a variant here. Quite easy to play, the user must select a room to play in and then pick a game. Ticket prices vary by game and room, and after he decides the number of tickets, he can confirm the purchase. The platform will choose numbers for the user. Any eventual winnings will be automatically claimed and added to the account.

The bingo game system has an automatic emptying strategy. According to this strategy, each game may require a minimum number of players to purchase tickets or a minimum amount of funds to be used in the game. If the minimum setting is not reached, the game will be automatically voided, and any player’s bets will be credited to their account.

When it comes to bonuses, players have a few options to choose from. Once done with the registration, users can choose from welcome offers, tournaments with tangible payouts or daily cashback. Keep in mind that each offer comes with its specific rules.

Some bingo rooms come with a progressive jackpot that will increase according to the sales volume. Users must know that:

• Any winnings from progressive jackpots may require a more detailed verification check;
• If multiple players are eligible for the jackpot, they will receive a part of the jackpot prize based on the number of winning lottery tickets that triggered that jackpot.

Even though the site comes with various titles, the list of games is not that impressive, providing under 1000 titles.

Conclusion

The Great Britain Casino online can be considered flexible when it comes to payments. As mentioned above, one may add up to 3 payment cards to the account. However, players will get charged for every withdrawal, and the casino can perform extra withdrawal checks for some cash-outs, like withdrawing the real money balance or the payout from a jackpot. The site is optimized to work on mobile, but it does not have an app dedicated to portable devices, and players can have problems when trying to reach certain casino sections. Support is present just with an email address, no phone or live chat.