Grosvenor Bonus Codes UK

The Grosvenor Casino review we have created sets out to provide insights on various aspects of the house. For instance, we will look into the casino's history and press appearances. How to register and what to expect as our research also covers becoming a Grosvenor casino member. General Terms and Conditions, bonus-specific rules, payment means, and the lineup of games will all receive attention. It is also essential to detail the available providers, mobile compatibility, and ways one can contact support. We endeavour to provide a full account of the casino to the reader.


Turn Back the Pendulum

Rank Affiliates is the company that owns Grosvenor. Rank has got a long history behind it, having been established in 1937. Initially, it was a motion picture firm, later switching to the entertainment and gambling industries. It has also gotten involved in the responsible gaming social movement, having its website that tackles the matter: Keep it Fun.

It is registered with the London Stock Exchange and part of the FTSE 250 (that means that it is part of the leading 350 companies that belong to the stock market). Rank's leisure brands are comprised of Mecca, Grosvenor & Grosvenor Casinos, and Rank Espana, and they cater to in-club, online, and mobile players.

As for the casino we're discussing itself, it got its current name in 1970. However, it had been active before this date under a different denomination.

Fact: The choice of name has its roots in the Middle Ages. It comes from Hugh le Grand Veneur, roughly translating to "The Great Huntsman." The club shares the name with a branch of Marriott hotels.

In June 2014, the casino had revenue of £391.2 million and an operating profit of £56.8, which came from almost 2 million customers. As the clubhouse has a large section of sports betting options, it provides sponsorship to Fulham F.C.

More than 150 live venues are available to customers, the most prominent being located in Aberdeen, Birmingham, Cardiff, and Blackpool. The brand runs multiple casinos in London and Edinburgh.

Grosvenor Casino in the Press

Given its long history, Grosvenor Casino UK frequently appears in the news. According to the press, the house's profits were on the rise as of late 2019, with a net worth growth of £40 mil from the previous year.

Starting Out

A Grosvenor casino sign up form asks the user to provide valid personal information, including the desired username and a password that corresponds to the security standards. They must also type in their email address, residence (house number, street, zip code), phone number, full name, and birth date. The customer will choose the means of communication that the casino can use to contact them for marketing purposes. They have to determine whether they set a deposit limit. If they wish to do so, they will need to fix a daily, weekly, or monthly amount.

The casino takes the liberty of modifying its terms at any time. They issue notifications to customers informing them of that fact.

Recommendation: Documentation requests (identity cards, passports, recent bills) are mandatory upon sign up to allow the casino team further verifications. One can upload them directly or on live chat, where an agent will assess the credentials.

T&Cs: Everything One Needs to Know when Joining

As soon as one becomes a member here, they tacitly confirm that they are of legal age and that they play responsibly. Moreover, they attest that they use their funds and act solely on their behalf.

A player may only have one account on the site, and they must not have previously had one that got closed due to misconduct. The user must never use hate speech or use their subscriptions to pursue such ends. They can't supply the casino with less than accurate information.

For regulatory reasons, the house has the right to ask its users for documentation that attests to their identity and income source. Third-party institutions and agents may access one's data to determine their validity.

Suppose a member's registration information is no longer current, no matter the reason. In that case, they have to get in touch with Grosvenor so that the club may update their credentials.

Grosvenor casino UK might limit one's wagers. The client tacitly agrees to their data's retention on the website. Disagreements concerning wagering find their resolution in the casino's records.

Be aware: The player may not place a wager higher than their total credit amount.

Account Closure

The clubhouse takes the liberty to end a customer subscription and to withdraw its services anytime. As for the client, they can always ask for account closure; the customer support team will handle the process. Customers who have adhered to the Terms and Conditions during their tenure are entitled to refunds of their balances.

Grosvenor Casino Bonus Codes and Restrictions

Grosvenor casino online offers bonuses to its users, as well as competitions. Each promotional option comes with corresponding wagering requirements, which are to be stated in their specific terms. Generally, the player will have a period of 30 days to fulfil the staking requirement. Unless this happens, they will lose their bonus bankroll.

It is possible to have more than one active promotion at a time. This also makes it possible for a customer to have a combined wagering demand (either regarding the stake or the expiry date). Should the casino suspect that a user makes transactions for any goal other than playing on the site, they may involve the authorities.

Grosvenor promo codes can be seen in the ‘Promotions’ section. It features welcome bonuses, extra spins (that work progressively – 5 spins per each stake of £10), table games deals, and jackpots. One may also find bonuses relating to sports bets. Moreover, the website streams horse races in the UK and Ireland, both on desktop and mobile.

Grosvenor One: Capital M Membership

At Grosvenor, players can register into a loyalty program that offers promotional products to the customer. The Grosvenor One Single Wallet Account can be claimed by existing Club. As a physical card, the G1 is secured by a PIN, and it is the client’s full responsibility to maintain the secrecy of this Personal Identification Number.
Its characteristics include the possibility to access the funds on one’s account and a number of claimable bonuses. For instance, G1 members may sign up for one of two welcome offers. One of them works as a first deposit bonus, while the second triggers promotional funds the moment the user spends their first £20. Aside from these two deals, the customers may receive double odds on sports betting. The physical locations in Scotland also provide discounts for food and drink.

How to Pay

Grosvenor casino UK accepts Visa, Visa Checkout, Mastercard, Maestro, Paysafecard, and PayPal payments.

Visa logoPaysafecard logoPayPal logoMasterCard logoMaestro logo

The member must own the method that they use for depositing. Interest will not be payable on one's in-house balance. In a situation where a specific method isn't available for withdrawal, the casino will make a transaction via Bank Transfer.

As issued by their providers, visa debit cards and PayPal e-wallets might receive maximum deposit and withdrawal limits. This is an entirely third-party operation.

Grosvenor Casino Withdrawal Time and Limits

Before one’s withdrawal goes through the processing of their financial institution, minimum limits for payments and withdrawals stand at £10 each.

Bank Transfer withdrawals will get a fee of £5. One who requests to withdraw through this method for the very first time will need to provide additional identifying documentation.

Tips: It is possible to delete a payment method from one's account only if their overall net deposit at the time is zero or less.

Be aware: Withdrawals exceeding £15,000 cannot be withdrawn without the assistance of customer service. The support team can manually process the retirement of sums exceeding the one stated above.

Games & Sports Betting: What the casino provides?

There are around 250 titles available here, which include slots, Roulette, Blackjack, live games, poker and sports for those who prefer this type. One can play Lucky Lady Charm Deluxe, Lord of the Ocean, Cleopatra, Ted and other slots.

When it comes to games of skill, one can choose from various table options that come in a regular version and as live titles also. 

Providers available: IGT, Novomatic, Play’n Go, NetEnt, Blueprint Gaming, Pragmatic Play, Endemol Games, Red Tiger Gaming, Bulletproof, Push Gaming, Inspired, NetEnt Live, Reel Time, Evolution Gaming, Big Time Gaming, Lightning Box Games, Slingo, Ash Gaming and WMS.

WMS Gaming logoPlay'n Go logoNetent logoBig Time Gaming logoReel Time Gaming logoBulletproof Gaming logoSlingo Originals logoIGT logoBlueprint Gaming logoEvolution Gaming logoPush Gaming logoEndemol Studios logoLightning Box Games logoAshGaming logoPragmatic Play logoNovomatic logoInspired Gaming Group logoRed Tiger Gaming logo

Novomatic Classics

This international gambling company began activity in 1980, making it one of the oldest providers still active. During its tenure, it has accrued a net worth of more than €5 billion. With subsidiaries in around 50 countries, the company has 30,000 employees worldwide. Most well-known gaming applications are Book of Ra, Sizzling Hot, Lucky Lady's Charm, Book of Atlantis, and Riches Ahoy! So far, it has released 326 products. Generally, classic games have gone through updates to make them more compatible with modern gaming platforms.

Off to the Races

Grosvenor Casino UK gives customers the option to bet on various sports competitions. Aside from betting, the house provides a tool readily available to those who would like to know in detail the teams' situations or games where they have placed their bets. It is possible to bet on greyhounds, football, basketball, horse races, golf, darts, American football, motorsports, boxing, or rugby.

The 'Cash Out' option allows one to redeem their bets. The deadline on the website may differ from the actual end date of a sporting event. Fixed odds are associated with the theoretical return, which comprises all possible outcomes of an event.

The player will have access to Match betting (where they need to wager on the outcome of a sports competition). Other categories include Correct Score, Totals (which can apply to multiple traits of a match, including penalty hits or corners), Odd/Even, Head-to-Head, or Triple-Head (happens between two or three participants, outcomes, and the like), Period Betting, and Draw No Bet.

Any bet placed by a member must undergo validation. The user takes full responsibility for the accuracy of the stake. The customer must acknowledge that each wager will go through internal processing, so it might face delays.

Public announcements concerning the outcomes of the matches may render a betting session void.

Recommendation: Novomatic products make for the majority of classic slots. They are in high demand, but few UK casinos host them at the time. Apart from slots, one must know that some table games come with high maximum stakes that range from £1500 to £4000, making this website a high-stake platform.

Be aware: Once a bet is accepted, it is impossible to reverse it. The casino makes exceptions only for erroneous bet approval.

Grosvenor Casino App and Site: What They Say

Customers generally complain about the applications’ low speed. The website itself faces similar issues, as a GTMetrix test run shows that Grosvenor’s homepage scores 20% below the average speed of Internet web pages. General reviews will generally mention this, as well as the implications this has on actions such as withdrawals.

There is more than one Grosvenor Casino App. The casino has created mobile applications dedicated to each of its main game categories. As a result, one can find Grosvenor Poker Live, Grosvenor Sport, or Grosvenor Live Casino. On average, the apps receive ratings of 4/5 on Android. Most of the reviews are favourable, although there are exceptions.

Getting in Touch

Users who have got inquiries may discuss them with the customer service team. The agents are reachable on the Grosvenor Casino live chat. Issues that require an in-depth investigation should generally be sent to the team's inbox at

Recommendation: The website displays a call centre phone number, but this service is unavailable for an indeterminate period, meaning that customers might have difficulty in getting immediate help.

Filing Complaints

To submit a complaint, the member has to contact support at their electronic post address. The agents will respond within ten days and offer means of resolution. Should the answer be unsatisfactory to the customer, they may escalate the issue with the General Club Manager or the Complaints team. If the user rejects the team's decision, they have to contact IBAS, Grosvenor's designated ADR (Alternate Dispute Resolution).

All Things Considered

Once the player signs up at Grosvenor casino, he will be asked to provide suitable documentation to receive full access to the platform. On a platform that loads slowly sometimes, the player can encounter Novomatic slots, which are considered a rarity in the UK market, table games with high stakes and sports. When betting on football or basketball, one must know that sports bets are irreversible upon the house accepting them. Also, under no circumstances can a user wager more than their total credit amount, an aspect that applies in general.

Even though there are not so many payments available, the casino aims to process your request within 24 hours. One cannot withdraw more than £15,000 without assistance. So far, it is unknown whether the club's phone support will resume activity.


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Grosvenor logo
Just added

♛ Deposit £20, Play with £50 as a Welcome Bonus

Grosvenor is one of the oldest houses in the industry: the first physical location under this name came out in 1970.

PRO: Numerous Novomatic games, low wagering requirements for this offer.

CON: There are 250 games on the website.

If you sign up and deposit at Grosvenor and make the required deposits, you may claim a £20 welcome offer on any casino game. In addition to that, you can choose between:

  • £10 bonus on live games;
  • £10 bonus on slots.

If you claim one of these two bonuses, the other will become invalid. Wagering requirements and games restrictions apply for this offer. The offer credited are non-withdrawable. When placing a wager that uses both cash and bonus funds, the winnings you obtain from that will be credited proportionally to both funds.

There is only one such bonus available per person, household, or IP.

Customers who are found to have multiple accounts or otherwise breach the casino’s terms will lose the promotional funds.


Deposit £20 and play with £50 offer available on first deposit only. Offer comprised of £20 bonus (min deposit £20, max reward £20 bonus, 5x wagering), plus the choice of either a £10 live casino bonus or £10 slots bonus (max reward £10 bonus, 10x wagering) both live casino and slots bonuses may have excluded games. Please check full terms, 18+ T&C's Apply

Grosvenor logo
Just added

♛ First Deposit Bonus: Deposit £20, Play with £50

New customers who have just deposited at Grosvenor Casino are eligible for £20 in bonus funds plus the option to choose between a £10 live casino bonus and a £10 slots offer. What can you do to claim this offer?

  1. Press the button nearby to visit the casino;
  2. Sign up for a new account and undergo verification;
  3. Deposit £20.

Some extra info to keep in mind:

  • To withdraw, you will need to wager the funds five times or 10 times for the other two bonuses;
  • The wagering process must be completed in less than 30 days;
  • While you use the offer, additional verification procedures may occur.

Aside from these conditions, we advise you to visit Grosvenor casino’s T&C page to get the full picture.


Deposit £20 and play with £50 offer available on first deposit only. Offer comprised of £20 bonus (min deposit £20, max reward £20 bonus, 5x wagering), plus the choice of either a £10 live casino bonus or £10 slots bonus (max reward £10 bonus, 10x wagering) both live casino and slots bonuses may have excluded games. Please check full terms, 18+ T&C's Apply

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