Jaak Casino Bonuses | Honest Casino Review from Our Experts
This review exposes our unbiased opinion about Jaak Casino, read it thoroughly to learn essential information about the platform’s game collection, procedures, and features. We’re trying to make sure that our readers gamble safely, so we’re giving detailed explanations about the Jaak Casino bonus terms, deposit and withdrawal policy. We also point out other aspects that would influence the end-user experience. Keep reading, and don’t forget to leave a comment.
A brief introduction of Jaak Casino’s owner and operator
The site has been launched in 2018 and is owned by Tau Marketing Services Ltd, a company incorporated under the laws of the United Kingdom. Besides Jaak Casino, Tau Marketing owns two other online casinos. It is a relatively small company. It isn't listed on the stock trade market, and its total assets amount to less than £1M. The platform is licensed and regulated by the UKGC in the United Kingdom and by the MGA in Malta.
The gambling platform itself was developed by Aspire Global. It is a leading iGaming supplier on the market, providing full-service solutions to many key players in the online casino industry. As one might expect, Jaak Casino is very similar, in terms of design, features, and even games, to many other gambling platforms. Such sites are CasiPlay, King Casino, Playluck, and Regent Play.
Analyzing the platform's game collection
It’s essential to note that this gambling platform doesn’t feature table casino games, nor live casino games. It is a rare exception among online casinos, which we need to point out, so users will know what to expect. The only table game users can find is 3 Card Solitaire. Jaak Casino’s game collection is composed, almost entirely, from slot games, with over 700 titles.
The slot games collection is as diverse as they come. The titles are released by game providers such as Aspire Global, NetEnt, Microgaming, Play’n Go, Skillzz Gaming, JFTW, 2By2, NextGen Gaming, Elk Studios, Realistic Games, Big Time Gaming, Scientific Games, Lightning Box, Thunderkick, Ainsworth, iSoftBet, Red Tiger, Pragmatic Play, IGT, Inspired Games, Triple Edge, Old Skool, Blueprint, 1x2 Gaming, Playson, Foxium, Fortune Factory, Rabcat, High5Games, RedRake, Quickspin, StakeLogic, Bally Wulff, Skywind, Amatic, PariPlay, and Amaya. Besides slots, casino members will find more than 20 scratchcard games to play.
Speaking of game providers, punters might be interested to know that NetEnt has recently launched a sequel to one of its all-time classics: Reactoonz 2. The developer's team say that gamblers have been asking for this sequel for a long time. Still, NetEnt wanted to assure the highest quality standards in terms of the game concept and features before announcing the release. Reactoonz 2 was made available on October 1st, 2020 on many online casinos, including the one in question.
Please do not stop reading our Jaak Casino review, carry on to learn more about this casino’s bonus policy.
Explaining the bonus policy
All Jaak Casino bonus codes are bounded to one per person, household address, IP address, device, and application. This means that casino members shouldn’t share devices and that there shouldn’t be more than one member in a shared flat, house, or workspace. No person is entitled to use any offer before depositing at least £10 into the player account. All of these offers, unless stated otherwise, have a wagering requirement of 35 times the bonus amount.
If the users are granted a no deposit promotion, they must know that the real funds resulted from this offer are capped at £100. Also, no deposit bonuses must be wagered 50 times, instead of 35x. Cashing out while an offer is active before the wagering has been completed, will result in losing the promotion. Casino members can remove bonus offers from their accounts by selecting it and deleting it manually from "My Account", or by reaching out to the support team.
Note that exchanging loyalty points to get a bonus and then removing the said bonus will not bring back the points. All loyalty points are granted through the exclusive club (loyalty program), which features seven stages.
This platform doesn’t have a dedicated mobile gaming app. Still, users can play all the available games on their mobile devices' browsers.
Simple steps about how to become a member of Jaak Casino
First, gamblers must register on the platform by clicking “Join” and providing the necessary info. All new casino members must agree that they will open only one casino account, in their own name. They shall also agree that they will not make any reversals on their future deposits. It must also be granted that users can only withdraw funds that were obtained through gambling.
The next step is verifying the casino profile. At this stage, users are asked to provide verification documents, such as a photographic ID, as proof of identity, and a recent bank statement or utility bill, as proof of address. Users won’t be able to play or deposit funds before verification is completed.
Punters can deposit funds into their accounts using the following payment methods: Visa, Mastercard, Skrill, Skrill 1-Tap, Neteller, PayPal, AstroPay Card, or Paysafecard. No matter the payment method used, casino members must deposit £10 or more for the transaction to be valid. Any administrative fees, if applicable, will be stated in the Cashier when making the deposit. The deposited funds will usually reach the casino account instantly. However, there may be cases when extra security checks and communications may apply, so the user may need to wait up to a few days for the funds to reach the account.
Note that when both real funds and bonus funds are available in the account, every bet will be made using both these funds equally. Suppose the amount is significant enough. If a stake of £10 is made, while the real funds' amount available in the account is £4, the other £6 will be added to the bet using bonus funds. Should this bet generate £30, the user will be credited with £12 in real funds and £18 in bonus funds. After gaining funds, Jaak Casino members will be able to make withdrawals by clicking on “Withdraw” in the account panel. The gambling operator can delay or hold cash out requests until all withstanding deposits receive approval. Cashed out amounts will be paid using the same payment method used on deposit.
Closing a user profile can be requested from the customer support staff at firstname.lastname@example.org. After sending the request via email, it will be closed within seven days.
Understand the withdrawal procedure
Casino members can withdraw funds by accessing the user account panel in the upper right side of the window and clicking on “Cashout”. Note that withdrawal requests shouldn’t be made while a promotion is still active if the wagering requirements have not been met. Usually, players can withdraw up to £7000 per month. Yet, a higher withdrawal amount becomes available when the user reaches the VIP Platinum stage.
Advice for safe gambling and reaching out for support
Casino members who encounter issues or have any concerns regarding the platform’s features are urged to contact customer support via live chat, available from 08:00 to 00:00 CET, or via email at email@example.com. We have tested the live chat support feature ourselves. While the reply was indeed fast, the operator wasn’t really helpful, giving us misleading information. Our question regarded the amount limits for deposits and withdrawals, and the answer was partly on point, except the cashout limit. More precisely, the operator informed us that there is no limit when there is a withdrawal limit of £7000/month. Asking again, the operator told us that indeed there is a limit, as stated in the casino’s Terms and Conditions.
We always go the extra mile when we are writing casino reviews, especially when it comes to user complaints. Regarding this specific platform, we didn't find any user complaints, which is a good sign when it comes to customer satisfaction.
Just as any other online casino available in the UK, Jaak Casino has certain features that are meant to prevent gambling addiction and irresponsible play. Therefore, users can set deposit limits, gambling time limits, they can take time-outs, and they can self-exclude from gambling for a set period. Punters who wish to know more about responsible gambling can read our dedicated guide here.
Finally concluding our Jaak Casino review
Jaak Casino was launched in 2018 and is licensed in the United Kingdom and Malta. Its game collection is almost entirely composed from slot games, with only a few scratchcards available and no casino or live casino tables. The sign-up and deposit procedures are standard, but users can only withdraw up to £7000 monthly, which is a pretty low amount. Once the user reaches the Platinum stage in the Exclusive club, a higher amount can be withdrawn every month. For the moment, members can only claim a welcome offer. Besides that, they can enter the exclusive club to gain loyalty points, which can be exchanged for bonus funds. We wish that our users would take all this information under consideration before proceeding to register and play, to gamble safely and responsibly.
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