King Casino UK: Review & Bonuses | January 2021
We have elaborated this King Casino review to point out important features and aspects that could influence gaming results and user experience. Please read it carefully to know exactly what to expect when gambling on King Casino UK. Here one can find out everything there is to know about King Casino bonus codes, game collection, deposit and withdrawal procedure and much more essential information. It's much more facile to read our experts' explanations than going through entangled terms and conditions on the casino website. Consider all the facts mentioned here to make an informed decision about gambling or not.
King Casino’s operator: company details and market status
Jupiter Gaming Ltd owns king Casino, but the website is runs on a whitelabel platform designed by Aspire Global. It is a full-service casino platform developer, a company that is expanding fast and on a worldwide level. Aspire Global is listed on the Norwegian NASDAQ, with a share price of 35.65 SEK for November 3rd, 2021.
King Casino is licensed and regulated by the UKGC in the United Kingdom, by the Swedish Lotteriinspektionen in Sweden, by the Irish Betting License in Ireland, and by the MGA in Malta.
It was launched in 2019, and it's available in 4 languages: English, German, Norwegian, and Swedish. Users will find a diverse collection of slot games, casino games, but also live casino tables and scratch cards. The website’s layout and features should feel familiar to some experienced gamblers, considering that Aspire has developed quite a lot of online casinos.
Despite its experience and long time on the market, Aspire was recently fined by the Swedish gambling regulator, for breaching self-exclusion regulations. The penalty fee amounts to 3 million SEK, which is approximately £260K. Up until now, the United Kingdom Gambling Commission hasn’t issued any fines to Aspire Global.
One thing worth mentioning about King Casino’s website is that they have developed some sort of blog section, which they call Magazine. Here, punters can read articles regarding specific aspects of the casino industry, such as deciding what slot game to play, the history of the Roulette game, gaming strategies, mobile gaming and so on.
How to gain membership on King Casino
Before hitting the slots or the live casino games, punters must first register as users. For this, they’ll need to provide their name, email, address date of birth and phone number. Note that this information must be 100% true; otherwise, users risk getting banned from the website. Also, only one account can be opened by any person.
Now that the easy part is done, the account must be verified. For this, new casino members must provide documents through which they can prove their identity and address. By “documents” we mean photo ID and a recent bank statement or utility bill, which clearly state the name and address.
Users who do not want to continue playing on King Casino can have their accounts closed by simply sending an email to customer support, requesting account closing. The casino’s staff will process this request and close the account, only after the remaining funds are sent back to the user. If a user has not logged in for 12 consecutive months, his/her account will be considered dormant, and a £5 monthly fee will be charged, which is an industry-standard. This charge won't be applied if there are no funds in the account. Keep reading this King Casino review to know what happens to inactive accounts.
After 30 months without activity, the account will be closed. The remaining funds, if there are any, will be transferred back to the user. Players can recover their remaining funds by logging into the account and asking for a withdrawal. If the user has chosen to self-exclude from gambling, he/she will be able to cash out remaining funds only after the self-exclusion period has ended.
Depositing and withdrawing funds: a brief guide
Users will be able to start gambling on King Casino only after they have deposited £10 or more into their account. The deposit methods available on King Casino are Visa, Mastercard, Skrill, Skrill 1-Tap, Neteller, PayPal, AstroPay Card, Paysafecard, uKash, Maestro, Entropay, Payr, Wire Transfer, Klarna, clickandbuy, Poli, Fast Bank Transfer, Eco, and Fundsend.
Deposits can be instant, but that is not a rule, so users may need to wait up to several days for the funds to reach their casino account. In such cases, users will be notified via email when the funds have reached their account. Should the transaction not go through within 7 business days, the casino will deny the deposit and the funds will go back to the user.
There may be cases when the deposit status shows "pending", although the funds have been taken from the bank account/e-wallet. This might happen as communication between financial institutions and security checks take time. During this time, the transaction status will be "pending". The gambling operator has the right to refuse transactions made through any payment options. Punters can ask for refunds only within 24 hours after the initial transaction, or within 30 days if they claim that a minor or another person has accessed their account.
How to request a withdrawal?
Withdrawals can be requested by clicking on “Cashier” in the casino lobby and choosing “Cashout”. The funds will be paid back through the same payment method used to make the initial deposit. Users can track the status of their withdrawals in the “My Account” section in the lobby. After requesting cashouts, the gambling operator might request the user to provide verification documents. They can be uploaded into the account panel, or sent by email, as scans or digital pictures, under the .jpeg format. These documents will be stored, so the user won’t have to provide them again on future withdrawals.
Take notice that for some payment options, such as debit cards or bank transfers, the payout processing time can last for as long as 6 days, which is a lot considering industry standards.
Do not stop reading our King Casino review, as we’re going to offer details about games and King Casino bonus codes.
What to know about games and King Casino bonus codes
The slot games category is by far the most diverse and vast one in King Casino's collection, with approximately 700 titles. Among these, we will mention Starburst, Goddess of Fortunes, Gonzo's Quest, Helloween, Feline Fury, Jackpot Fortunes and Disco Diamonds. The last one mentioned is also the newest addition, not just to King Casino, but to many other online casino's portfolios. Disco Diamonds is Play'n Go's latest launch, a 5-reel video slot that will take punters back to the '80s, through its thematic music and design.
Classic casino and live casino games are available as well, such as Blackjack, Poker and Baccarat, but also scratchcards. All these games are powered by well-known providers like Neogames, NetEnt, Microgaming, PlayNgo, NYX, iSoftBet, and Pariplay.
Although King Casino hasn’t developed a mobile gaming app, punters will be able to gamble on their mobile, accessing the casino website by using their browser. We can describe the mobile gaming experience as an average one; all the websites features will work on mobile devices, while the gaming experience will mainly be the same as when using a computer.
Promotions which can be used with the collection of titles
For the moment speaking, King Casino's members can only claim a welcome package. Still, other bonus offers might become available anytime. Everyone needs to know that King Casino bonus codes usually require a deposit that can't be lower than £10, but the standard amount is £20. Promotional offers will involve wagering requirements.
Just like many other online casinos on the market, King Casino has a loyalty program as well; they actually name it an "exclusive club". All casino members can enter this club to receive reward points and additional suprises, such as a personal account manager and monthly cashback. 1 reward point will be granted for every £40 wagered. These points can be exchanged for bonus funds, by using the Cashier feature, but players cannot exchange reward points to more than £100 monthly. All reward points that haven't been redeemed within 3 months since their issue will expire. Keep in mind that exchanging reward points to get a bonus, and removing that bonus will not bring back the initial reward points.
Casino members can always check their transaction and King Casino bonus codes history by clicking on the Menu tab, then on My History, then choose Cashier History. Here they can also check their remaining bonus wagering requirements. One can keep an eye on new King Casino bonus codes available by checking the “Promotions” section in the casino menu. Our King Casino review doesn’t end here, so keep reading to know more.
All about getting support and user complaints
Should anyone encounter any issues with King Casino's website features, they can get help by contacting customer support. A live chat is available, which we have tested ourselves, and we can guarantee fast and helpful answers. One could also contact customer support using the available form. Both options are available 7 days a week, between 08:00 AM CET and 00:00 AM CET.
We have taken our time to research user complaints when writing this King Casino review, but we haven’t found anything serious. Only a few complaints were made, on a total of three platforms, but they have all been solved. Even more, these were the type of complaints that one could find about any online casino, regarding long payout processing time. These issues usually appear due to mandatory security checks and documentation verification, which all take time. If any of our readers have any disputes with online casinos, or if they want to know how a dispute is solved, we recommend them reading our dispute solving guide.
An honest conclusion about King Casino
King Casino is very similar to other online iGaming platforms owned and ran by Aspire, both in terms of games and features. More than 900 game titles are available for the moment, including slots, casino games, live casino, and scratchcards. The sign-up procedure is standard, as well as the verification one. For the moment, only a welcome package is available as a bonus offer, but players can also gain bonus funds by enrolling in the loyalty program. An aspect we feel is worth mentioning is that this casino doesn’t have a cashout limit. If punters encounter any issues with King Casino’s platform, we suggest them to contact customer support via live chat, as the operators are very helpful and pretty responsive. Thank you for reading our King Casino review and remember to always gamble responsibly.
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