Lucy Casino UK: Review & Bonuses | September 2021

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We designed this Lucy Casino review to help you make an informed decision. After exploring sections like games, payment methods and Lucy Casino bonuses, you’ll be able to gather valuable insights about the platform and draw your own conclusions.

Summary

Website
All Games
1300+
Type of Games
Baccarat
Slingo
Arcade
Bingo
Table games
Classic Slots
Jackpots
Providers
Yggdrasil Gaming,
Pariplay,
ELK Studios,
Evolution Gaming,
Spinomenal,
Red Tiger Gaming,
Playson,
Pragmatic Play,
WMS Gaming,
Rabcat,
Saucify,
Quickspin
+ other providers
Licence
UK Gambling Commission,
Alderney Gambling Control
Support
Email,
Live Chat Support
Currencies
GBP

Deposits and withdrawals

Deposit Methods
Maestro,
Paysafecard,
Visa,
MasterCard
Withdrawal Methods
Paysafecard,
MasterCard,
Wire Transfer,
Visa,
Maestro,
PayPal
Min. Deposit
£ 10
Min. Withdrawal
£ 10
Max Cash out
No limit
Payout Time
72 hours

Additional Information

Online
Since 2018
Company
Jumpman Gaming Limited
Phone

Become acquainted with Lucy Casino UK

Lucy Casino UK is a professional iGaming platform launched in 2018 by Jumpman Gaming Limited. The company has been in the industry for more than 10 years and focuses on innovation and delivering outstanding services.

As it acquired an impressive portfolio of brands, the organisation became one of the UK's fastest growing online casino networks. Moreover, it has numerous partnerships with top-notch game providers and plans to further expand the business.

While doing this Lucy Casino review, we discovered that the platform follows the strictest industry regulations as it is licenced by both the UKGC and AGCC.

UK Gambling Commission logoAlderney Gambling Control logo

These regulatory bodies make sure that the site complies with the latest standards in terms of fair play and responsible gambling. Moreover, the transactional environment is closely monitored by performant SSL encryption technologies. Thus, your personal and financial data is protected at all times.

Join the platform 

British punters can register on the site in just two minutes. All you have to do is follow this quick registration walkthrough:

  1. Press our promotional button;
  2. Click ‘Join Now’;
  3. Complete your personal information;
  4. Choose a username and password;
  5. Hit ‘Join Now’.

During this process, you'll need to provide complete and accurate details, such as your full name, date of birth, email and home address. Entering your phone number is optional. Yet, we recommend doing it to receive exclusive updates regarding Lucy Casino bonuses.


Tips: Should your personal information change, you must update them in the ‘Account Details’ section.

Be aware: You are limited to one account per person, household, email, IP address and payment method.


Complete KYC verifications

Although you’re allowed to deposit and play games before getting your account verified, this step must be completed prior to requesting your first withdrawal.

Why? To avoid fraudulent activities like underage gambling, identity theft and money laundering.

Here’s what you shall provide:

  • Proof of identity: driving licence or passport;
  • Proof of address: bank statement or utility bill (no older than 3 months);
  • Proof of payment: front copy of your registered card.

To send all of these, go to ‘My Account’ and click ‘Upload Documents’. Then select the document type and category, upload your files and hit ‘Submit’. Make sure the images are clear and that all four corners of the document are visible. Moreover, the files should be in PNG, JPEG or PDF format. Should the verification fail for any reason, you’ll be informed by email.


Tips: The photo ID must be provided via a secure link that should be scanned with your mobile phone.


The privacy policy

Lucy Casino UK will validate customers’ names, addresses and other personal information by using appropriate third-party databases. However, your data will be kept confidential, and no unauthorised organisations will have access to it.

Here’s the kind of information collected by the website:

  • Account details: name, date of birth, email, gender, address, mobile number;
  • KYC documents;
  • Payment information;
  • Gaming transactions: wagers, wins, deposits, withdrawals, login history, Lucy Casino bonuses;
  • Device information: IP address, browser, device type, operating system;
  • Communications you have with the casino: email conversations.

Explore the game collection

Lucy Casino Slots Preview

 

When doing the research for this Lucy Casino review, we encountered a wide game selection of over 1300 titles. These are supplied by leading providers like Microgaming, Netent, Pragmatic Play, Eyecon and many others.

OpenBet logoSnowborn logoWMS Gaming logoFortune Factory logoRabcat logoQuickspin logoOne Touch logoHalf Pixel logoPragmatic Play logoMerkur Gaming logo2 By 2 Gaming logoCoreGaming logoReel Time Gaming logoSlingshot logoReflex Gaming logoBally logoTom Horn Gaming logoWild Streak Gaming logoStorm Gaming logoSaucify logoNextGen Gaming logoGenii logoGameburger Studios logoFantasma Games logoRare Stone logoThe Games Company logoNorthernlights logoTrueLab logoAinsworth logoPG Soft logoSwitch Studios logoLive5 Gaming logoIron Dog logoHungry Bear logoMutuel Play logo4The Player logoSpin Play logoRTG logoLightning Box Games logoGolden Rock Studios logoSunfox Games logoFoxium logoYggdrasil Gaming logo1X2 Gaming logoBB Games logoAshGaming logoBuck Stakes Entertainment logoPlaytech logoEdict logoGold Coin Studios logoMaxWin logoJade Rabbit Studios logoGamesLab logoCrazy Tooth Studio logoTriple Edge Studios logoVikings logoAurum Signature Studios logoEvolution Gaming logoPlayson logoAll41 Studios logoEyecon logoReal Dealer Studios logoJust For the Win logoGreenTube logoiSoftBet logoRed Tiger Gaming logoMicrogaming logoNetent logoElectric Elephant logoInspired Gaming Group logoMahiGaming logoPeter and Sons logoReel Kingdom logoReelPlay logoHigh5Games logoAvatarux logoGECO logoSG logoNeon Valley Studios logoBlueprint Gaming logoPearFiction Studios logoAlchemy Gaming logoBig Time Gaming logoPariplay logoShuffle Master logoLeander Games logoCayetano Gaming logoSlingo Originals logoPulse 8 logoSpinomenal logoELK Studios logoRed7 logoMetaGU logo

These are the available categories:

  • Slots
  • Jackpots
  • Table games
  • Live casino
  • Bingo
  • Slingo

To sort these out, click one of the sections listed on the top blue bar. Unfortunately, there are no advanced filters available on the site. However, you can look for a specific title by using the search bar. We suggest trying out titles like Reel King, Wolf Gold, Aloha Cluster Pays, Fishin Frenzy and Chilli Heat.

If you’re playing a game and run out of funds, use the quick deposit feature located near the balance. This allows you to credit your account without exiting the session. What’s more, all games can be played in full-screen mode for an enhanced experience.

When it comes to slots, the betting limits will be available to see while inside the session. The lowest amount on most products is £0.20, and the highest one can surpass £50 per spin. As for jackpots, they can reach £8000. Unfortunately, the platform doesn’t dispose of progressive jackpots.


Tips: When you access a game, you’ll be able to see similar suggestions at the bottom of the tab.

Be aware: Once you place a wager on a casino product, it cannot be cancelled or refunded.


Tables and live games

These two types of games are actually combined into a single category. They can be found under the ‘Table Games’ section. When it comes to regular tables, you may try out several versions of Blackjack, Roulette and Baccarat. Some popular choices are Atlantic City Blackjack, Multifire Roulette and Vegas Strip Blackjack. Wagers begin at £0.20 and go up to £500.

When it comes to live games, there is a separate lobby from Pragmatic Play containing more than 20 products. These include Blackjack, Roulette and Game Shows. Here’s how to access the lobby:

  1. Go to the ‘Table Games’ area;
  2. Click on a game with a live dealer on it;
  3. Press ‘All Games’ in the top right corner of the tab;
  4. Navigate the lobby.

All live Roulette bets range from £0.10 to £25, while the Blackjack betting options are more diverse. Minimum bets can either start at £1, £25 or £50, and maximum limits can reach £2500 or even £5000.

Bingo and Slingo

Lucy Casino UK also disposes of several bingo rooms. You may scroll through options like Zoom Room, Beachball Blast, Country Road, Friday Fun and Bingo Millions. Before entering a room, have a look at the total outcome and the number of players that are already in the game. Besides these, each game tab displays the remaining time until the next session begins.

Most entry fees for a bingo game start at £0.10 or £0.20. And remember that you are allowed to buy a maximum of 96 tickets for a single room. Still, some selected games may allow you to pre-buy more than that.

Moving on to Slingo, there are 20 alternatives waiting to be explored. These are not located in a separate section, but you can use the search bar to find them. Just type 'Slingo' and navigate the list that appears. For those who don't know, Slingo is an innovative game that combines both elements of slots and bingo. British players enjoy titles like Slingo Starburst, Slingo Fluffy Favourites, Slingo Carnival and Book of Slingo.

What about Lucy Casino bonuses?

To get used to the platform faster, you may claim Lucy Casino bonuses. These will help you try out new games without spending any real funds. So, if you’re an inexperienced player, you shall discover your preferences in terms of game types.


Tips: Unless stated otherwise, the minimum amount required to claim Lucy Casino bonuses is £10.


Bear in mind that all Lucy Casino bonuses come with certain conditions that must be met before cashing out any winnings. The most important one would be the wagering requirement. This represents the number of times you have to play through a bonus in order to unlock its winnings. For example, if you get a £10 bonus with a 65x wagering requirement, you must wager a total of £650.

Cashout restrictions

In terms of the maximum cashout of Lucy Casino bonuses, it is equal to your lifetime deposits. Let’s take a hypothetical example. Suppose your lifetime deposits are equal to £100. Should you accumulate winnings of £300 after meeting the wagering requirements, only £100 will be transferred to your balance.

Moreover, note that the maximum amount of lifetime deposits that are transferable to bonus winnings is £250. So, if your lifetime deposits are equal to £500 and you win £400 after completing play-through conditions, you’ll only be able to cash out £250.   


Be aware: Placing bets on jackpots, bingo, table games and live casino will not count towards meeting the wagering requirements.


Loyalty programme

Lucy Casino comes with a loyalty scheme that is based on trophies. You have to complete tasks to unlock trophies that will bring rotations on the Mega Reel. Every 5 trophies you grab will move you up one level and the number of spins differs according to your tier. Level 1 to 5 can offer you 5 rounds, while from level 16, you can receive up to 20 rotations.

Managing deposits and withdrawals

Prior to playing any games, you shall deposit funds using a payment method of your choice. British customers have the following deposit options:

  • Debit cards: Visa, MasterCard, Maestro
  • PayPal
  • Paysafecard
  • Pay by Mobile

Maestro logoPaysafecard logoPayPal logoPay by phone logoVisa logoMasterCard logo

Note that the payment method should be in your own name. Financial accounts in another person’s name will not be accepted.

The minimum deposit amount required by the site is £10. However, Paysafecard and Pay by Mobile may allow £5. Also, each method has its own predetermined deposit amounts. For example, you can only complete transactions of £10, £20, £50, £100 or £200 with PayPal.


Tips: You may add up to 3 debit cards to your account.

Be aware: Pay by Mobile deposits incur a £2.50 transactional fee.


This is how to credit your account:

  1. Log in and press the green Deposit button next to the account balance;
  2. Choose a payment method and the amount you want to deposit;
  3. Complete the necessary financial details;
  4. Enter a promotional code to claim Lucy Casino bonuses (optional);
  5. Hit ‘Deposit Now’.

The cashout policy

When it comes to cashouts, a minimum of £10 can be requested via Visa, MasterCard, Maestro, PayPal and Wire Transfer. There is no limit to the sum you’re allowed to cash out per month. Yet, each payment method may have its own transactional restrictions.

Once you request a cashout, it will enter an internal processing stage that lasts up to 72 hours. All withdrawals are subject to a 2.50 processing fee. For instance, if you want to withdraw £100, only £97.50 will reach your account.

Requesting assistance

For any inquiries related to the casino’s services, go to the Contact Us area located at the bottom of the page. That is the place where you will find an FAQ section containing several topics, such as account management, deposits, withdrawals and Lucy Casino bonuses.

Should you not find an answer there, feel free to contact customer support by sending an email at support@lucycasino.com. Unfortunately, while doing this Lucy Casino review, we noticed that the platform lacks other communication means such as a phone number or live chat feature.

Responsible gaming

As it aims to provide a safe gambling environment, Lucy Casino UK offers several responsible tools to its British customers. This is what our Lucy Casino review uncovered:

  • Deposit limits;
  • Take a break;
  • Reality check;
  • Access to your transactional history;
  • Self-exclusion.

Deposits limits can be set per day, week or month from the Cashier section. But remember that increasing them will only take effect after a minimum of 24 hours.

Apart from the tools specified above, you can also close your account by emailing the support team. Such action shall take place 72 hours after the casino’s confirmation. However, should you log in during this period, you must reconfirm your intention to close the account.


Tips: Closing your account is not a permanent action. Thus, you’ll be able to reopen it at any time by contacting a support member.


Recapping our Lucy Casino review

Now that we analysed every aspect of the platform, we shall present its assets and liabilities. After that, you may draw your own conclusions. First of all, we must mention the website's vast game collection. It includes over 1300 titles from categories like slots, jackpots, table games, live casino, bingo and Slingo. Moreover, the site allows Pay by Mobile deposits and fast PayPal deposits. The casino does not impose any withdrawal limits.

On the other hand, a processing fee of £2.50 will be deducted for all withdrawals. Apart from that, the wagering requirements of Lucy Casino bonuses are higher than average compared with other gambling platforms. Last but not least, the website’s interface is quite outdated and doesn’t have the most performant graphics.

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4.3 /5
Look & Feel 4.2/5
Payout Speed 4/5
Games 4.3/5
Bonuses 4.2/5
Customer Service 4/5
Licensing 5/5
Lucy Casino logo
Lucy Casino
Just added
Featured

♛ Up to 500 Bonus Spins on Starburst at Lucy

What’s waiting:

As soon as you join Lucy Casino and make your first deposit, you will be granted a spin of the Mega Reel. This can offer up to 500 spins on Starburst, Amazon vouchers and rotations on selected slots.

Keep these in mind:

  • The wagering requirement is 65x;
  • Only bonus wagers contribute to fulfilling the wagering requirements;
  • The maximum win per 10 spins is £8;
  • In case you get the Starburst spins these will be credited in sets of 50;
  • The maximum bonus conversion is equal to your lifetime deposits (up to £250).

Redeeming the offer:

  1. Click our promotional button;
  2. Create an account on the site;
  3. Deposit an amount exceeding £10.

Additional details about this promotion shall be found in Lucy Casino’s full terms and conditions.

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New Players Only, Min Deposit £10, £8 Max Win Per 10 Spins, Max Bonus Conversion Equal To Lifetime Deposits (Up To £250), 65x Wagering Requirements, 18+ T&C's Apply
Lucy Casino logo
Lucy Casino
Expired

♛ Daily No Wagering Cashback Bonus up to 20% at Lucy Casino

Dear British customers of Lucy Casino, prepare to be amazed and entertained by this platform on a daily basis. All of you have the option to claim up to 20% cashback bonus. No matter if you’re a new player on this site or not, if you deposit more than £10, the real fun can start! The cashback’s values depend on your VIP Level, as follows:

  • 1% cashback on Newbie level;
  • 2% cashback on Expert level;
  • 6% cashback on Pro level;
  • 10% cashback on VIP level;
  • 20% cashback on Legend level.

The best part of this deal is that it does not come with wagering requirements. You just have to go to My Account section from the website and claim the offer. You just need to remember that it is available until the 23:59 the following day.

Nothing great was ever achieved without enthusiasm. So, get your game face on!

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The newbies cashback boost gives you 2x the advertised daily cashback % for your VIP level (see table above). Daily cashback is calculated as a percentage of your daily deposits, minus withdrawals requested, minus any current balance in your account (00:00 to 23:59). Example, if you are a ‘VIP’ level player and deposit £200 during the day, you withdraw £50 and have £10 in your balance, your cashback amount is calculated as (£200 - £50 - £10) x 0.05. To claim your cashback, you must log in and claim via the ‘My Account’ page. Cashback awarded for the previous day's game-play is only available to claim until 23:59 on the following day. If you do not claim, your cashback total will be reset to the current day's total. The cashback amount is added to your account in REAL funds – with no wagering requirements or terms attached. If your account is closed, self-excluded or an a 'take a break', you will not be entitled to claim cashback, 18+ T&C's Apply
Lucy Casino logo
Lucy Casino
Expired

♛ 500 Extra Spins on Starbust as Welcome Bonus at Lucy Casino

Lucy Casino is that UK gambling platform that knows what to offer to its players.

Spin the mega reel and receive up to 500 bonus rounds as a welcome deal. All you have to do to claim this offer is:

  1. Press the promotional button;
  2. Fill up the registration form;
  3. Make a payment over £10.

Keep in mind that the spins are only available on Starburst and they come with a 65x wagering request. The maximum you can cash out is £250. Also, the maximum bonus win is of £8 per 10 extra rounds credited. Read the T&Cs for more details.

Enter this site and always be gamble aware!

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New Players Only, Min Deposit £10, £8 Max Win Per 10 Spins, Max Bonus Conversion Equal To Lifetime Deposits (Up To £250), 65x Wagering Requirements, 18+ T&C's Apply
Lucy Casino logo
Lucy Casino
Expired

♛ 500 Extra Spins on Starbust on First Deposit at Lucy Casino

An awesome VIP programe, various games and easy-to-get promotions are waiting for you at Lucy Casino UK.

Enter this casino and spin the Mega Reel to receive up to 500 extra spins on Starburst. Follow the next steps:

  • Claim the offer from this site;
  • Create an account on the casino’s page;
  • Fund it with an amount higher than £10.

Prior to cashing out, you need to roll over the winning from the spins 65 times. Your withdrawals are capped at lifetime deposits, up to £250. Have a closer look at the bonus regulations to find out more.

Always stay informed!

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New Players Only, Min Deposit £10, £8 Max Win Per 10 Spins, Max Bonus Conversion Equal To Lifetime Deposits (Up To £250), 65x Wagering Requirements, 18+ T&C's Apply

Please Note:

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