Moon Games Bonuses | Honest Casino Review from Our Experts

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updated:

This Moon Games bonuses list includes updated promotions for players in the UK! Have a look at them and don't forget to check out the other sections in our Moon Games review, too!

Summary

Website
All Games
340+
Type of Games
Arcade
Table games
Bingo
Jackpots
Slingo
Classic Slots
Keno
Scratchcards
Providers
Pragmatic Play,
Yggdrasil Gaming,
Lightning Box Games,
Realistic Games,
ELK Studios,
Inspired Gaming Group,
Quickspin,
Wazdan,
NextGen Gaming,
Pariplay,
Thunderkick,
iSoftBet,
WMS Gaming,
+ other providers
Licence
Gibraltar Regulatory Authority,
UK Gambling Commission
Support
Email,
Live Chat Support,
Phone
Currencies
GBP

Deposits and withdrawals

Deposit Methods
Visa,
MasterCard
Withdrawal Methods
MasterCard,
PayPal,
Visa,
Maestro
Min. Deposit
£ 10
Min. Withdrawal
£ 10
Max Cash out
No limit
Payout Time
2 business days

Additional Information

Online
Since 2013
Company
888 Holdings plc
Phone
0800-279-3222

Get accustomed with Moon Games

Moon Games Website Preview

This platform was launched in 2013 and is part of the 888 Group, as the company that operates them in Great Britain is 888 UK Limited. 888 Holdings is a company with 24 years of experience in the iGaming field. It has been listed on the London Stock Exchange since 2005 and has a revenue of over £800 million. 

The website is licensed by both the UK Gambling Commission and Gibraltar Regulatory Authority. Therefore, fair practices and responsible gambling are strictly followed here. Moreover, the customers' data is protected through the latest SSL encryption technology. So, the transactions are secure and the information is kept private. 

Gibraltar Regulatory Authority logoUK Gambling Commission logo

How to register at Moon games?

To create an account at this platform, you have to fill the registration form with all the requested details. The information you have to provide consists of:

  • Full name
  • Place of residence
  • Email
  • Phone

You have the right to open only one account within the site. Be aware that this platform reserves the right to close an account in certain situations. For example, in case you breach the terms and conditions. If you personally want to close your account, you must send an email at the address support@gamessupportonline.com. The account termination will take place within seven days after the request is made. 

Upload your documents

Keep in mind that you have to use true and accurate details when creating the account. The casino will verify all registered info by conducting additional checks. As part of this process, you’ll have to provide:

  • Proof of identity and age: copy of your driver's license, passport or birth certificate;
  • Proof of address: utility bill or a bank statement in your name;
  • Proof the payment method registered: front and back copies of the debit card used;
  • Proof of wealth: financial documents to attest your source of funds (such as bank statements or monthly pay slips).

The documents can be scanned and uploaded through the My Account page in the 'Verification Required' section. Moon Games UK may conduct additional checks from time to time to ensure that all your details are up to date.

Moon Games promo codes available

At the time of our Moon Games review, the casino presented only one offer available for new players who want to join the site. However, to see what Moon Games promo codes are available when you access the casino, go to the 'Offers' section. But remember that all promotions come with specific terms and conditions that must be followed before cashing out any winnings. 

The bonus policy

Before claiming one of the Moon Games promo codes, keep in mind to have a closer look at the promotional rules. You may encounter conditions such as:

  • Minimum deposit: Each deal comes with a minimum amount that you must deposit to activate the offer you desire. If the one you want to claim is available only for first depositors, pay attention to deposit the right amount. Otherwise, you risk not being able to claim the promotion anymore.
  • Payment method restrictions: Some offers come with banking options restrictions. In this case, funding your account via a restricted method, won’t activate the bonus. For example, in the rules is stated that you cannot make deposits using Neteller. In this situation, if you use this option to deposit, the deal will not activate and you’ll and up with no bonus.
  • Games restrictions: In certain situations, a promotion may be available only for certain games. For example, in case you claim promo codes with bonus spins, and there are game restrictions, you can use them only on the products mentioned in the Terms and Conditions.
  • Wagering requirement: Most promo codes come with a rollover request that you have to meet to cash out the winnings resulting from the offer claimed. For example, you have a £100 bonus that comes with a 30x wagering requirement. In this situation, you'll have to stake 100 x 30 = £3000.

However, remember that not all games contribute the same towards the wagering requirement. Here are some examples:

Game CategoryGame Contribution
Video Slots & Slots, Scratch cards, Keno, Race, Arcade100%
Hi-Lo Games0%
Roulette Games0%
Blackjacks & Wheel of Light0%
Video Poker0%

Loyalty chips

The site offers the possibility for you to gather loyalty chips through wagers, promotions or other bonus features. For example, you'll get points for every £2 wagered. Keep in mind that the bonus fund won't count. The chips are also called Moon Games points. You can convert 10000 chips into £1 of bonus funds. To redeem the points, access the 'My Account' page. Remember that using bonus funds will not count towards accumulating chips. 

The game collection

Moon Games has a portfolio of around 340 products. When accessing the game section, you’ll see that they have all their titles divided into separate categories:

  • Top games
  • Trending
  • New games
  • Drop & wins
  • Daily jackpots
  • Progressive
  • Slingo & instants

The number of games is not that impressive, but they offer various slots. Although they have variety when it comes to its slots, the site doesn’t offer live dealers or table games of any type. Some popular titles available here include Starburst, Bonanza, Fruit Shop, Wolf Gold, Buffalo Wild and Shaman’s Dream. 

The products are supplied by top-notch providers like NetEnt, Pragmatic Play, Yggdrasil, Inspired Gaming, Eyecon, Microgaming, Pariplay Blueprint and many others. 

High5Games logoBally logoYggdrasil Gaming logoInspired Gaming Group logoPragmatic Play logoGVG logoIGT logoSlingo Originals logoMicrogaming logoQuickspin logoBlueprint Gaming logoWMS Gaming logoNorthernlights logo888 Holdings logoThunderkick logoStormcraft Studios logoPlayzido logoLightning Box Games logoPariplay logoiSoftBet logoRealistic Games logoNextGen Gaming logoELK Studios logoAGS logoWazdan logoIWG (Instant Win Games) logoNetent logoEyecon logo

Progressive jackpots

When it comes to progressive slots, some of the titles you'll find are Tiki Fruits, Dragon's Luck, Temple of Iris and Aztec Realm. When it comes to NetEnt Mega Jackpots, the prize must be validated by the provider before being credited. The validation consists of the player’s identity and country verification. After the checks are completed, the amount will be credited within 30 days. Keep in mind that mega jackpot prizes will be credited in Euros. 

Banking options

When you decide to claim one of the Moon Games promo codes, the banking options available for deposits are:

  • Visa
  • MasterCard
  • Pay by phone
  • PayPal

Pay by phone logoVisa logoPayPal logoMasterCard logo

The minimum amount you may fund your account with is £10. Before you can make any transaction, the platform will verify your age and identity. In case the casino cannot successfully verify your details, your account will be closed. 

For withdrawals, you can use Visa, MasterCard, Maestro, PayPal, Wire Transfer. The minimum amount you shall withdraw is £10 and there is no maximum cashout limit. The site processes all withdrawals within two business days. After that, it will take a few more days for the funds to reach your financial account. Furthermore, the name UK Regulated Lim will appear on your bank statements. 

The casino’s contact details

If you want to ask a question, you may contact the customer support team via: 

  • Email: support@gamessupportonline.com; 
  • Phone: 0800 279 3222;
  • Live chat. 

Keep in mind that the phone line has a specific schedule for every day of the week. Therefore, we suggest consulting it on the casino's 'Contact Us' page. 

Filing a complaint

You can send complaints to the same email address used for general inquiries. The agents handling disputes will confirm your request within 24 hours after you sent the complaint. After that, the casino will come with a solution in a maximum of 14 days. If you are not satisfied with the response, you shall also send your complaint to the support manager at manager@bingosupport.org or contact an alternative dispute resolution organisation. 

Responsible gaming 

Moon Games is dedicated to providing its members with a responsible gaming environment. They aim to prevent compulsive gambling and underage access to their gaming products. As this casino is licensed by two regulatory bodies, it complies with all the standards published by eCOGRA. The website offers the following responsible gaming tools:

  • Self-Limits

Users can set their own daily, weekly or monthly deposit limits. To set them, you have to get in touch with customer support. The limits will not apply to other related brands. They also offer a set of questions that you answer to establish what limits are right for you.

  • Game Time Reminder

To keep track of your time spent playing at the casino, you can activate the game time reminder feature. After the time you set passes, the casino will notify you and ask if you want to continue the game session.

  • Autoplay Limits

This feature will allow you to select a certain number of rounds that will play automatically. The maximum number of rounds that you may select is 100 rotations on the games with the autoplay feature available. Once you select the autoplay limit, you’ll also have to set a loss and win limit. When reaching those limits, the autoplay feature will stop.

  • Take a Break

Those who want to take a break from gambling and temporarly close the account can activate this option for up to six weeks. During that period, you’ll have the account suspended only for this casino.

  • Self-exclusion

This option should be activated by getting in touch with a support member. Once activated, it cannot be modified or cancelled. At the end of the self-exclusion period, you must call the casino if you want to reactivate your account. 

If you access the responsible gambling section, you’ll find many useful links to official institutions that can handle addiction-related issues. Also, Moon Games UK offers advice and self-assessment questions that you can answer to determine your level of addiction. 

The end of our Moon Games review

This British casino comes with a fair selection of games. However, they are not very diverse, as categories like table games or live casino are not available. Players will also find several top-notch providers that supply the games. When it comes to transactions, there aren't many options available for depositing and withdrawing. Yet, you have the option of depositing with Pay by Phone. Moreover, there is no limit to the amount you're allowed to withdraw per month, and the support team is available via various communication means. 

On the other hand, the Moon Games promo codes have a high wagering requirement. Also, the platform's design and overall appearance is quite outdated, and the loading speed is not the fastest either.

Read more

4.4 /5
Look & Feel 4.5/5
Payout Speed 4.2/5
Games 4.2/5
Bonuses 4.1/5
Customer Service 4.5/5
Licensing 5/5
Moon Games logo
Moon Games

♛ Up to 555 Starburst Extra Spins

The offer:

First time depositors at Moon Games shall claim a spin on the Moon’s Wheel. After that, you may be eligible to redeem up to 555 rounds on Starburst, £50 bonus funds, 100 extra turns or 100,000 coins.

What are the rules:

  • The rotations are available for 3 days.
  • Spin winnings are granted as Games Bonus.
  • Bonus funds may be used on selected games only.
  • The bonus carries an 80x wagering requirement.

How to redeem the offer:

  1. Click our promotional link;
  2. Register by completing the necessary details;
  3. Deposit more than £10.

Should you need further information about this offer, do not hesitate to check the casino’s full terms and conditions.

Visit
New players only. Valid until further notice. Min deposit £10 for 1 spin on the Moon Games Wheel. Wheel odds vary between prizes include 555 Free Spins [FS], £50 Games Bonus, 100 FS or 100,000 Coins. FS wins granted in Games Bonus [GB] after all FS used (FS valid for 3 days). GB valid on selected games only. Wagering requirements [WR]: 85x GB funds. WR vary by game. GB wins cap: £100 + initial bonus amount. UK: deposit balance can be withdrawn at any time, 18+ T&C's Apply

Please Note:

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