PlayGrand Casino Bonuses | Honest Casino Review from Our Experts

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This PlayGrand Casino review will help you understand essential facts about the casino's operator, the deposit and withdrawal procedures, payment methods, game collection and more. After reading it, you shouldn't have issues getting accustomed to this gambling platform, and you will surely know what you will find.

Summary

All Games
1607+
Type of Games
Baccarat
Slingo
Bingo
Classic Slots
Jackpots
Arcade
Video Poker
Table games
Scratchcards
Providers
Relax Gaming,
Wazdan,
NYX,
Evolution Gaming,
Realistic Games,
Push Gaming,
ELK Studios,
Red Tiger Gaming,
World Match,
Rabcat,
Thunderkick,
Quickspin
+ other providers
Licence
MGA,
UK Gambling Commission,
Swedish Gambling Authority
Support
24/7 Live Chat Support,
Email
Currencies
GBP

Deposits and withdrawals

Deposit Methods
Trustly,
Paysafecard,
MasterCard,
Skrill Moneybookers,
Maestro,
Bank Transfer,
Visa,
Neteller
Withdrawal Methods
PayPal,
Neteller,
MasterCard,
Maestro,
Trustly,
Skrill Moneybookers,
Paysafecard,
Visa,
Bank Transfer
Min. Deposit
£ 10
Min. Withdrawal
£ 20
Max Cash out
No limit
Payout Time
up to 48 Hours

Additional Information

Online
Since 2013
Company
White Hat Gaming Limited
Phone

Who is running PlayGrand Casino?

PlayGrand Casino has been around since 2013, so we can call it a well-established platform. The brand is managed by White Hat Gaming Limited, a key player in the online gambling industry. This company is mainly developing fully integrated gaming platforms for third-party clients but also has some casinos that it owns and operates.

PlayGrand Casino is just one of them, a few of the others are Jonny Jackpot, Casimba, Spinland, and 21 Casino.

Initially, White Hat Gaming was only focused on casino platforms, but since 2018, they have entered the sports betting market, after joining forces with Kambi Group. Although this information might not seem very interesting to regular punters, we believe that there is some value to it.

Generally speaking, such big and competitive companies raise high expectations regarding accountability to its users and data security. Basically, a big and successful company will usually provide good services.

Essential details about payment options and the cashout policy

Unless you will come over a no-deposit bonus offer, the first thing you will have to do after registering and verifying your casino account is to deposit some funds.

Deposits on this website start from £10, and they can be done through Visa, Mastercard, Maestro, Trustly, Paysafecard, Skrill, Neteller, PayPal, or Bank Transfer. The funds will usually reach your casino account almost instantly unless there are any issues with the payment system.

Trustly logoPaysafecard logoMasterCard logoSkrill Moneybookers logoMaestro logoPayPal logoBank Transfer logoVisa logoNeteller logo

PlayGrand Casino does not charge fees for deposits. To make a payment, you must click on the big red button in the upper right corner of the window.

Withdrawals will be paid out to the same method that was initially used to deposit the funds. However, bear in mind that the minimum withdrawal amount allowed is £20 per transaction. If the remaining balance of your account is lower than £20 and you wish to withdraw these funds, you must address customer support.

Please note that certain verifications might be imposed by the casino when you make deposits and withdrawals, to ensure that it's actually you who is using the account and that the funds come from a legitimate source. Furthermore, it may take up to 48 hours for the site to process your payout request.


Tips: There is no limit for cashouts.


Taking a look at PlayGrand casino’s game collection

This gambling platform has a vast and diverse game collection, with over 1600 titles.

These are sourced by over 100 gaming providers. These providers are 1X2 Gaming, 2 by 2 Games, 4ThePlayer, Adoptit Publishing, AGS, Ainsworth, Alchemy Gaming, All41 Studios, Asylum Labs, Bally Wulff, Barcrest, BB Games, Betdigital, Big Time Gaming, Bla Bla Studios, Black Pudding, Blueprint, Bulletproof Gaming, Cayetano, Chance Interactive, Colossus Bets, Concept Gaming, Core Gaming, Crazy Tooth Studio, Dice Lab, Dtech Gaming, Electric Elephant, Elk Studios, Endemol, Eurostar Studios, Evolution Gaming, Eyecon Gaming, Fantasma Games, and  Felt Games.

However, that is not all. Punters can play titles from other software companies such as Fortune Factory Studios, Foxium, Fuga Gaming, Gameburger Studios, Games Inc, Games Warehouse, Gold Coin Studios, Golden Rock Studios, Green Jade, Greentube, Hacksaw Gaming, Half Pixel Studios, High 5 Games, Hurricane Games, IGT, Inspired Gaming, Iron Dog, Jade Rabbit Studios, Just for the Win, Kalamba, Leander, Lightning Games, Live 5 Gaming, Magic Dreams, Max Win, Merkur, Meta Games Universal, Microgaming, Multicommerce, Mutuel, Neon Valley Studios, NetEnt, Nolimit City, Northern Lights, NYX, Old Skool Studios, Pear Fiction Gaming, PG Soft, Pirates Gold Studio, Playko, Play’n Go, Probability Jones, Pulse 8, Push Gaming, Quickspin, Rabcat, Realistic Games, Red 7, Red Tiger, Reel NRG Gaming, Reel Time Gaming, Relax, Reflex Gaming, Revolver Gaming, Sapphire Gaming, Scientific Games, Seven Deuce, Sufflemaster, Side City, Sigma Gaming, Silverback, Skywind, Slingo, Slingshot Studios, Snowborn Games, Spieldev, Spin Play Games, Stakelogic, STHLM Gaming, Storm Gaming, Stormcraft Studios, Thunderkick, Touchstone Gaming, Triple Edge Studios, Wazdan, Wild Streak, World Match Studios, and Yoloplay.

Bla Bla Bla Studios logoGameburger Studios logoColossus Bets logoSnowborn logoSide City Studios logoRevolver logoReflex Gaming logoPulse 8 logoRed Tiger Gaming logoNYX logoFugaGaming logoAinsworth logoHalf Pixel logoNorthernlights logo4The Player logoSlingo Originals logoWorld Match logoChance Interactive logoPlayko logoHigh5Games logoSigma Gaming logoSlingshot logoMaxWin logoNeon Valley Studios logoBarcrest logoStakeLogic logoGames Inc logoYoloPlay logoCayetano Gaming logoAll41 Studios logoJust For the Win logoCrazy Tooth Studio logoProbability Jones logoAdoptit Publishing logoGreen Jade logoD-tech Gaming logoBlack Pudding logoNetent logoHurricane logoJade Rabbit Studios logoSpieldev logoHacksaw Gaming logoAlchemy Gaming logoBig Time Gaming logoRed7 logoPG Soft logoBetdigital Ltd logoAGS logoSpin Play logoLive5 Gaming logoRealistic Games logoMicrogaming logoMutuel Play logoGold Coin Studios logoSkywind Group logoFortune Factory logoShuffle Master logoBB Games logoWild Streak Gaming logoLeander Games logoSilverback Games logoQuickspin logoGolden Rock Studios logoThunderkick logoMulticommerce logoMetaGU logoTriple Edge Studios logoFantasma Games logoIron Dog logoEurostar Studios logoReel Time Gaming logoFoxium logoEndemol Studios logoTouchstone Gaming logoStormcraft Studios logoElectric Elephant logoPearFiction Studios logoNolimit City logoIGT logoSeven Deuce Gaming logoRelax Gaming logoEyecon logoRabcat logoEvolution Gaming logoSTHLM Gaming logoSapphire Gaming logoSG logoOld Skool Studios logoBlueprint Gaming logoPlay'n Go logo1X2 Gaming logoGreenTube logoELK Studios logoPirates Gold Studio logoBulletproof Gaming logoFELT logoGames Warehouse logoBally Wulf logoStorm Gaming logoDicelab logoKalamba Games logo2 By 2 Gaming logoConcept Gaming logoWazdan logoReel NRG logoMagic Dreams logoInspired Gaming Group logoCoreGaming logoPush Gaming logoLightning Box Games logoMerkur Gaming logoAsylum Labs logo

PlayGrand Casino members will find over 1000 slot games and about 40 jackpot slots. Scratch cards, table games, and live casino games are available as well, although with not so many options as slots have. A few of PlayGrand's top games right now are Rich Wilde's Book of Dead, Legacy of Dead, Money Train 2, Bonanza, Jammin Jars, Gonzo's Quest, Rise of Olympus, and Midas Golden Touch.

Gamblers might want to know that the platform and all the games are well optimized for mobile use. That means that punters who prefer playing on their phone or tablet will have a decent user experience. A desktop app is also available in case you are playing on your computer, and you don't want to rely on your web browser.

How to solve issues and raise complaints

Although PlayGrand casino seems to offer a stable platform, issues might come up at some point. Thus, you will be happy to know that a live chat support feature is available 24/7.

We have tried it out ourselves, and we can say it's quite helpful. The operators usually give you quick replies, and they will give you any kind of information, even if it's something that you could find yourself in the T&Cs. This feature partly compensates for the absence of a FAQ page, which is a poor decision from our point of view. Users can also request help by sending an email to support@playgrand.com.

In case you encounter serious issues with this casino and wish to raise a complaint, you should first address PlayGrand Casino's customer support.

If the support team cannot help you with your issue, or if you're not happy with their solution, ask for your issue to be referred to the Support Host's Team Leader. You can escalate complaints further to the Complaints Team, who will give you a Case ID. This should really sort things out; in case it doesn't, send your complaint further to an Alternative Dispute Resolution, like eCOGRA.

Our brief conclusion about PlayGrand casino

PlayGrand Casino can keep punters busy, considering its vast collection of over 1600 games. You shouldn't have any concerns regarding the legitimacy or safety of this platform, as we couldn't find any unsolved complaints about it. Also, it must be reminded that this site does not charge any fees for deposits or withdrawals, and you should get your withdrawals paid in up to 48 hours. You can play on your computer using your web browser or the dedicated app, and mobile gaming is possible as well, but only on a browser. In case you encounter issues, you can try sorting them out anytime, thanks to the 24/7 support chat service.   


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4.3 /5
Look & Feel 4.4/5
Payout Speed 4.1/5
Games 4.5/5
Bonuses 4/5
Customer Service 4/5
Licensing 5/5
PlayGrand Casino logo
PlayGrand Casino

♛ Welcome package: up to £1000 & 100 Bonus Spins

PlayGrand Casino has been around since 2013. Since then it has provided punters with a vast game collection, sourced from more than 100 providers.

PRO: 1600+ games, 24/7 live chat support

CON: very few bonus offers are available

A welcome package is waiting for you on PlayGrand Casino. By claiming it, you can get up to £1000 in bonus funds & 100 extra spins over three deposits, as follows:

  • 100% up to £300 & 30 spins on Reactoonz for 1st deposit
  • 50% up to £500 & 50 rounds on Book of Dead for 2nd deposit
  • 25% up to £200 & 20 extra spins on Legacy of Egypt

You will need to deposit more than £10 to trigger each bonus stage. The rollover requirement for this offer is set ay 35 X the amount of the bonus. Note that, on PlayGrand Casino, you may cash out up to as much as £25.000 every week.

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New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements, 18+ T&C's Apply
PlayGrand Casino logo
PlayGrand Casino

♛ 100% up to £300 + 30 Spins on Reactoonz for First Deposit

The first deposit you make on PlayGrand Casino can bring you a 100% match bonus of up to £300, plus 30 extra spins. You can use the extra spins to play on Reactoonz. Before cashing out any funds, you must first wager your bonus amount 35 times.

There is no maximum limit to the real funds you withdraw from this bonus, but the amount of bonus funds you will get from playing the spins is capped at £100. Be sure to use the spins within 10 days and to wager your bonus funds within 30 days, or else you will lose them.

Follow these easy steps to receive the offer:

  1. Use our link to get to the PlayGrand Casino website.
  2. Sign up and verify your account.
  3. Deposit £10 or more and claim the bonus.

Read all the relevant terms before depositing any funds.

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New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements, 18+ T&C's Apply

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