Regent Play Bonus Codes & Review

The below is our hands-on review on Regent Play Casino. Readers will find all the essential info along with this text, so they can choose whether to play, as we always encourage punters to gamble responsibly. Pay attention while reading this Regent Play Casino Review, to know everything about creating an account, depositing and withdrawing funds, choosing games and bonuses and much more. We gladly accept comments and suggestions, if anyone feels that certain aspects or questions have remained unanswered. These can be addressed in the comments section, below our review.

Who owns and manages Regent Play Casino?

This platform is a brand owned by Marketplay Ltd, under a white label from Aspire Global PLC, an essential player in the iGaming industry. This company is listed on NASDAQ Stockholm. Through a partnership with 888 Casino, Aspire Global has managed to strengthen its position in many local markets, such as Romania, and even enter the US market. The site is licensed in Malta, by the MGA, and in the UK, by the United Kingdom Gambling Commission. These licenses confirm that Regent Play is a 100% legit and secure online casino. 

Speaking of security, players need to know that this gaming operator uses high-end 128-bit Secure Socket Layer encryption technology. This way, anyone can be sure that safety is insured when sensitive data is transferred on to their server. A powerful firewall protects the server itself; thus, user data is 100% safely stored. 

First things first: opening a user account on Regent Play Casino

Before they can choose a game and start gambling, players must register as members on Regent Play Casino. When signing up, any user must agree that he/she is the actual owner and the only user of the account. The information requested on sign-up is standard for casino policies: name, age, address, email and telephone number. The platform holds the right to ask for specific proof of any of these aspects, at any given time. Should the player not provide the required evidence, the casino operator may terminate the account. Before depositing any funds, all members have to complete a KYC procedure.

Users can upload up to 6 files in one submission and up to 10 files during a single web session. The website only accepts the JPEG, PNG & TIFF file formats. After submitting the files, members cannot delete them using the website's interface. Those who encounter issues during this step must contact customer support.

Suppose players choose, for any reason, to close their accounts. In that case, they can do this at any time by getting in touch with customer support via email and asking for the termination of their account. This procedure will then be completed within seven days.

Carry on reading this page for other essential information.

Eight methods to deposit funds to Regent Play accounts

Users must deposit at least £10 before they can claim a bonus or engage in any gambling activity. The depositing methods that British players can use are the following:

1. Visa Debit;
2. Mastercard Debit;
3. Skrill;
4. Skrill 1-Tap;
5. Neteller;
6. PayPal;
7. AstroPay Card;
8. Paysafecard.

One might have a hard time finding information about deposit limits on the website, even though there is a page where this information should be visible. Therefore, it's vital to read this review to have a clear view of all this essential information.

Important: A user must use a single payment source to deposit funds into his or her account.

Recommendation: Always check the "Cashier" when making transactions, to see if any fees apply. This is because the gambling operator has the right to impose administrative fees to any deposits and withdrawals at any time.

What to expect when cashing out funds from the casino account

Users can withdraw any amount equal to or higher than £10, by accessing the account panel and clicking on "cashout". When cashing out, one may have to provide the Regent Play Casino staff with certain copies. These may include copies of the debit cards used and a recent bank statement or proof of e-wallet, a copy of an ID card/passport/driver's license, a utility bill or bank statement with the user's full name and address.

Some withdrawals can be instant, while others can take up to 6 days, depending on the financial institution that controls the account. Members will be notified via email when the withdrawal is complete, and the money will be sent to them. Details on uploaded documents must be visible; however, it's best to cover the card number and the security code on the back before proceeding to upload.

An estimated processing time for each deposit method can be found in the table below.

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Important:

• Withdrawals will be paid to the initial deposit method. If the user can't receive the funds via the initial deposit method, he or she must address customer support.
• For the moment, withdrawals can't be made directly to Visa and Mastercard debit cards or Paysafecard. In such cases, the withdrawn funds will be paid by Wire Transfer.

Recommendation: Documentation will only be requested once; then, it will be stored into users' accounts for later use. For this reason, we advise members to upload all the necessary documents right from the beginning. However, it must be noted that additional documents may be needed for other further payments.

How Regent Play members can contact customer support

Regent Play Casino online users can contact customer support via email or live chat if they encounter any issues. It also applies for instances when they have any questions that aren't covered by the FAQs. A downside worth mentioning is that both support options are only available from 08:00 AM CET to 00:00 AM CET. We want to capture a real and authentic user experience through this review, so we always test out the live support.

In this case, we can say that the live chat feature is handy, as well as it's fast. Our questions were answered promptly and professionally every time.

Members should expect the chat operator to ask for email and/or identity verification, which is a standard procedure for online casinos. To access the live chat support, click on the headphones icon, in the upper right corner of the window, right next to the Regent Play casino login button. If the live chat is not active or if the user feels it's more suitable, he/she can always choose to send an email, using the dedicated contact form.

Details about Regent Play Casino bonus codes and loyalty program

For the moment, Regent Play only offers a promotion to its new members, which is a welcome package. After signing up, players can also collect bonus points through the VIP programme. If one does not what loyalty program is or what to expect from it, we have compiled a page where we offer aspects that shouldn't go unnoticed. This program features seven stages. Each one of them unlocks new promotions and features, such as better cashouts, which become available as soon as a member reaches the Platinum stage.       

Players who wish to receive any of the Regent Play Casino bonus codes must firstly deposit more than £10 into their account.

Should the player be credited any bonus spins, these must be used within one day, or else they will be removed. No-deposit funds must be wagered 50 times and are capped at £100. In comparison, Bonus funds credited upon deposit need to be wagered 35 times. Take note that different games have different wagering contribution levels, so be sure to check this information before proceeding to gamble.

Important:

• Spins winnings must be wagered 50 times and are capped at £100. Any amount over £100 will be forfeited.
• When receiving bonus rounds upon deposit, players must wager that deposit before proceeding to cash out. Withdrawing before the wagering is complete will result in losing the bonus spins and any winnings generated from them.
• Only one deal is offered per person, household address, IP address, payment account and device. Do not share any of these with other Regent Play Casino online players.

All winnings from daily bonuses are capped at £200, as well as cashback bonuses. Unless the platform clearly states otherwise, all promotions run for 24 hours. Suppose the casino will provide a deposit match deal, it shall apply on the 1^st deposit on that day.

Users can remove their offers at any time, unless:

• They have received the bonus more than 30 days before;
• That offer is a bonus spin.
• A bet has been placed using that bonus.

Tips:

• Offers will not be activated if bonus codes are not entered correctly.
• The casino operator can choose to suspend the earning of reward points for certain customers, at any time and without any prior notice.

Be aware: Users must wait for withdrawal procedures to be completed before using any other offers.

What kind of games can one found on Regent Play Casino?

The gambling site offers approximately 700 games to its members. The collection gathers titles from several game categories, such as:

• Slot games: Starburst, Gonzo's Quest, Pirate Gold, Book of Dead, Twin Spin and many more.
• Jackpot slots: Bier Party, Lucky Lady and Temple of Wealth, etc.
• Table Games: Classic Blackjack, Classic Roulette, Joker Poker, and Baccarat.
• Live Casino: Blackjack, Roulette, Baccarat, Three Card Poker and Texas Hold 'em.

A useful feature can be found on the right-hand side, where punters can see which game has paid recently. This detail might come in handy because members can have some insights regarding what games are being used.

The gaming website still hasn't developed a mobile app. Still, it has done a good job optimizing the platform for mobile use, both for Android and iPhone/iPad devices. Most of the desktop titles are available on mobile as well.

Playing safely: gambling responsibility and user complaints.

To prevent irresponsible gambling, the website offers players to set spending limits, impose time-outs, activate a reality check function, impose session time and autoplay limits, or even self-exclude themselves from gambling for a set period. Time-outs imply setting a session time limit and can be activated through a request via chat. Autoplay limits let users cap their losses at certain amounts when using the autoplay function.

Important: UK members have to activate the reality check function themselves, on all devices.

We have looked for user complaints about Regent Play casino, and we only found a few of them, all regarding delays on cashouts and account verification. These are very common issues for online casinos, and they mainly occur because the payment and verification processes take a lot of time, and several documents need to be checked. Three out of four complaints we found were already solved, while the casino staff was investigating the last one.

Concluding our Regent Play Casino Review

Putting it briefly, we can say that Regent Play is a legitimate and safe casino. Players can find a lot of slot games, but also a few live casinos and table games. To start playing, all one needs to do is to deposit at least £10 and choose a game. Withdrawing funds is fairly easy, and the payout processing can be instant or can take up to a few days, depending on the payment method that is used. The customer support operators are very helpful but too bad that the support feature is not available 24/7. Players can only receive a welcome offer for now, but other bonuses are gained through the loyalty program. Last but not least, this casino has good optimization for mobile use, and the user experience might be better when members choose to play on their smartphone or tablet. We're exposing all this essential information so gamblers can make their objective impression about this casino and play safely.

References:

• Aspire Global increases ownership in Marketplay Ltd. - https://www.aspireglobal.com/aspire-global-increases-ownership-jointly-owned-igaming-brand-mr-play/
• Aspire enters US market through 888 and Pariplay agreement - https://sbcamericas.com/2019/11/01/aspire-enters-us-market-following-pariplay-and-888-agreement/
• Aspire Global's Pariplay expands in Romania with 888 Casino - https://www.gamingintelligence.com/products/casino/125411-aspire-globals-pariplay-expands-in-romania-with-888casino/