SpinGenie Review UK - 2024

How Our Experts Evaluate & Rate SpinGenie

Our work centers on finding online gambling brands operating in the UK and comprehensively evaluating their operation. To do this, we’ve created a review task force composed of former players and individuals with broad knowledge and understanding of the ins and outs of online gambling operators.

Our team designed their methodology to ensure the assessments they carry out touch on the main aspects of the operator. The procedure enables our review members to break down the operator into its essential components and closely analyze each.

For our SpinGenie Casino review, we began our process by registering for an account and completing the verification processes. Afterward, we explored the main casino areas, such as the gaming menu, the banking page, and the customer support department.

Since many British gamblers prefer mobile gaming, we tested the website on various mobile devices to check the site’s optimization level and the game’s graphics and performance.

SpinGenie Overview | Our Reviewer's Findings

• Registration process 1 min
• KYC process 1 day
• Live games 300
• Slots 4500
• Deposit methods 8
• Min deposit £10
• Live chat Yes, 06:00-00:00
• First Deposit Bonus 108% up to £88

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £20
• Deposit method PayPal
• Game types played Slots, Roulette, Blackjack
• Withdrawal sum £0
• Last checked April 18, 2024

Compare SpinGenie

Top Alternatives	Visit casino	Visit casino	Visit casino	Visit casino
1St Deposit	108% up to £88	-	100% up to £50	Up to £20
No Deposit	-	50 Free Spins	-	-
Our Rating		See full review	See full review	See full review
Min deposit	£10	£5	£10	£5
Payout speed	2 days			1 day
Slots Games	4500	370	1309	1400
Live Games	300	40	105	15
Online since	2014	2000	2012	2018

SpinGenie Casino Look & Feel

5 /5

SpinGenie presents a highly dynamic website featuring top games, player promotions, and intuitive menu categories. The site performs well on all devices, whether desktop or hand-held.

Players who prefer mobile gaming can download the iOS app, so we rate this section 5/5. Currently, the platform does not provide another app, like Android platforms, for instance.

For our SpinGenie Casino review, we downloaded the app on an iPhone 12. After running a few tests and exploring the main casino areas, we concluded that it performs well and provides an easier way of accessing the platform’s services.

The iOS app was designed for iPads but is also compatible with iPhones. It does not yet give a rating and is compatible only with devices with at least the iOS 12.0 software installed.

Look and Feel Verdict

• Navigation: The website displays an intuitive layout and straightforward menus. Although the search bar lacks advanced filtering tools, you can easily access each game area.
• Loading speed: Whether you access the site from your desktop or mobile device, the site adapts quickly and performs well, providing a positive gaming experience.
• Graphics & Design: As the operator does not present any innovative graphics, the gaming site is suitable for all types of players as the game categories are highlighted and easy to find.
• Overall verdict: Although the operator could improve the library and provide more game sections to browse the available games more easily, beginner and seasoned players can find all the information they need. The main menu includes slots, instant wins, casino games, and available promotions.

SpinGenie Slot Games

5 /5

SpinGenie is managed by SkillonNet, which runs several more brands with many distinctive slot features, including the number of slots they offer.

Like other SkillonNet brands, this operator provides an enormous choice of more than 4500 slots from nearly every major and minor developer in the industry, which we consider one of the best slot libraries in the UK.

You can use the search bar to browse games from Pragmatic Play, Microgaming, NetEnt, Red Tiger, and Relax Gaming. If you already have one or more games you like, type the slot’s name in the search bar. This field received our 5/5 score.

Given the number of games, you can expect a diverse thematic portfolio and titles featuring all kinds of in-game bonuses. The 5-reel slots are the most numbered, while the average number of pay lines stretches between 10 and 30.

You can access extra information about the games by clicking the game icon. The information presents the slot’s volatility, maximum win, betting limits, number of reels, and related details.

From classic fruit slots to innovative 3D slots, Megaways, and daily jackpots, the diversity on this site is excellent. The Jackpots section provides games with progressive prizes ranging from £10000 to over £2 million. The Megaways slots are not categorized, so you must use the search bar to find them.

Slots Verdict

As a registered member, you benefit from an extensive collection of over 4500 slots from reputable game developers like Microgaming and Pragmatic Play.

Since the slot game selection is diverse, you will find a game to match your preferences, from traditional reels and megaways to jackpots and Slingo titles. Generally, most games allow a minimum bet of £0.1, which fits a broader range of gamblers.

Slots Game Types

Slots

Jackpots

Classic Slots

Slingo

SpinGenie Live Casino

5 /5

You can access the live dealer games from the “Casino’” section in the game bar and navigate the different sub-categories of live table games. You will find around 300 titles at SpinGenie, including blackjack, roulette, live game shows, poker, and baccarat.

Evolution Gaming, Playtech, and Pragmatic Play are the operator’s leading suppliers of live gaming content, so we rated the games 5/5. All the games are premium quality and work well on desktop and mobile. You can expect HD streams, professional live dealers, and a chat option to communicate with other present players in every room.

The automated table games also provide a lot of variety, and unlike the live games, you can play them in demo mode, but you need to verify your account first.

Since the titles here are limited, you can check out other live roulette sites. The betting limits might be as low as £0.20 for the minimum wager. However, some games may require more than £1 or more.

Live casino

Roulette

Baccarat

Blackjack

Table games

Live Dealer Games Verdict

SpinGenie Payments

3.9 /5

Payment	Min deposit	Max withdrawal
	£20	No limit
	£10	No limit
	£10	No limit
	£10	No limit
	£10	No limit
	£10	N/A
	£10	No limit
	£10	No limit

SpinGenie’s banking section features eight payment options: cards, digital wallets, bank transfers, and vouchers.  For example, you can deposit via Visa, Skrill, and PayPal, popular methods among British gamblers.

Due to recent regulations, UK players cannot use credit cards for gambling, so only debit cards are permitted.

The minimum deposit on this site is £10 through all available payment options, except for Skrill, which requires £20.

The operator usually takes two business days to process withdrawal requests, so we decided to rate the section 3.9/5. Other operators have a fast payout time of only 24 hours or less. However, each financial institution processes transactions differently, and it may take longer to receive your funds.

If you use Bank Wire or a debit card, you will receive your funds in a maximum of 5 working days. For example, Paypal, Skrill, or another digital wallet processes withdrawals between 24 and 48 hours.

Payments verdict

• Payout time: The operator takes 48 hours to process payouts
• Payment methods: The banking page displays eight payment options. Even though the site could provide a broader range of possibilities, British players can deposit via Visa, PayPal, and Paysafecard options, which are popular in the UK.
• Payout limits: There are no maximum cashout limits.
• Overall verdict: British players may consider depositing since the platform accepts payments through means frequently used in the UK, like PayPal, Skrill, Paysafecard, and Visa. However, the 48-hour withdrawal processing time may disadvantage some gamblers.

The operator won’t charge deposit or withdrawal processing fees. If you withdraw your funds using Bank Wire and cash out less than £500, you are charged a £10 administration fee. If the site changes its policy, we will update our SpinGenie Casino review accordingly.

The operator will reimburse you for your deposit after deducting a 20% fee if you use a payment method that is not yours.

SpinGenie Licensing & Security

5 /5

For our SpinGenie Casino Review, we also looked at the company and the available certificates to make sure the website operates legally and efficiently.

The gaming site is operated by SkillOnNet Ltd., which has more than 15 years of experience in the industry.

British players can safely join the casino and explore it as the United Kingdom Gambling Commission has verified the platform’s services – hence our full marks rating. The operator also collaborates with iTech Labs to demonstrate the fairness and reliability of the available game selection.

UK Gambling Commission

License number: 039326-R-319358-052

SpinGenie is Legit?

The United Kingdom Gambling Commission, a preeminent regulating agency in the sector, has approved the website. Sites that function under the UKGC laws represent a secure gaming environment as they have gone through multiple verification checks regarding their features and general services.

The site ensures a safe environment for its players by implementing SSL encryption that allows secure transactions and protects the user’s personal information. Additionally, the iTechLabs certificate illustrates that the game selection has been verified and approved by gaming specialists.

Registered players also have access to various responsible gaming tools, such as helplines and organizations like GamCare, which prevent gambling addiction.

SpinGenie Customer Support

4.5 /5

SpinGenie provides dependable and responsive support when directly communicating with users. You can contact the customer service department via live chat or email. If the casino had phone support, it would have earned a top score; otherwise, we rate it 4.5/5.

If you’re dealing with a minor problem or have a general question, open the “Help” center from the main menu and review the FAQs. You can find all the information you need about deposits/withdrawals, promotions, games, documents, and other relevant topics there.

You may contact the operator via email at [email protected] or seek assistance on live chat. The live chat is open for service every day from 06:00-00:00 GMT, while the email assists 24/7.

If you need to report a problem, open the contact page and click the “Report a problem” link. The website will handle your request after you complete the available form.

The response time of the live chat and email assistants, the manner of response, and the value of the information are the three main factors we checked when assessing the customer service department for our SpinGenie Casino Review.

The chat assistants, who were actual people and not chatbots, replied to all our questions within a minute, though if there’s more traffic on the site, you may have to wait a few minutes. If you decide to send an email, which will provide a more detailed response compared to the live chat, you can expect a reply between 1 and 24 hours.

The agents were professional and politely addressed us while providing detailed answers and guidance to solve our issues.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 06:00-00:00

Loyalty

1 /5

Since SpinGenie does not offer a VIP program, it receives a 1/5 rate for this section. However, existing customers can check out other promotions on the site.

Our Verdict

SpinGenie Casino invests in players’ gaming experience, so you can find more than 4500 slots here and experience over 300 live casino games. The iOS app is a nice perk we also appreciate about this site.

We hope they do better with the payout time and process withdrawal requests in 24 hours instead of 48.

Pros

• Impressive slots selection of over 4500 titles, including traditional reels, progressive jackpots, and megaways
• Popular payment methods in the UK: PayPal, Visa, Skrill, Neteller, and Paysafecard
• No limits on cashouts
• An iOS application
• Small £10 deposits
• Around 300 live dealer games from Pragmatic Play, Evolution Gaming, and Playtech.

Cons

• 48-hour processing time for withdrawals
• The live chat is operational only from 06:00 to 00:00
• No Android application.

What is SpinGenie Casino Best For?

One crucial element that characterizes SpinGenie Casino’s services is diversity. A broad spectrum of players who like slots, table games, or live casino sessions can play from the library’s almost 5000 game titles.

It provides games that load swiftly on desktop and mobile devices thanks to collaborations with NetEnt, Microgaming, Pragmatic Play, and other trustworthy gaming companies.

Why Join SpinGenie Casino?

British players who prefer slots may consider registering at SpinGenie Casino because they will find various traditional reels, progressive jackpots, and megaways titles. If you are interested in jackpots, for instance, among the 200 options, you will find many with high pot values close to £2 million.

Live dealer games also have around 300 choices available since the platform focuses on all types of players, including beginners and seasoned gamblers. However, the operator leaves room for improvement regarding the banking policies, given that it takes two business days to approve transactions.