STS Casino: Review & Promo Codes | Read our Trusted Expert Review

Our team came up with a report that sums up all the important information that must know before joining a gambling platform. Known as STS Casino review, the analysis aims to present to players who want to become members details about different aspects of the platform. Members will read here information collected and processed by our team of experts. Our readers will be able to find out how to register, what to play, how to claim promotions and what aspects worth their undivided attention.

STS Casino on first sight

STS Casino is a UK gambling platform owned by STS Bet Limited and launched in 1997. But the website got rebranded in 2019 and it decides to make a partnership with the goalkeeper Peter Schmeichel for their ‘Bet with the leaders’ campaign. Former Manchester United and Denmark stopper, Peter Schmeichel, will be the global ambassador for the campaign, which will include a new logo and change the visual identity for the gambling platform.

The company has over 1.500 employees and more than 400 betting shops. Originally based in Poland, STS Group started its operations around Europe in 2019 with services available under the United Kingdom and Malta licences. As the chief executive Mateusz Juroszek says, besides the fact that they are the largest company from this niche in Poland, they are also the first ones that operate outside the domestic industry that obtained a licence in the UK gambling market. STS Group provides betting services to over 1 million customers across Europe.

In 2021, the company also made a partnership with SafeCharge. The Nuevei company enables brokers to grow in the local and global markets through a single integration. This move took place so they can accelerate the international expansion planned, and currently, the UK it's their fastest-growing market. STS already implemented SafeCharge’s Cashier, a feature designed to improve the payment acceptance and withdrawals system.

As we talked about collaborations, since 2019, STS decided to make a partnership with the goalkeeper Peter Schmeichel for their ‘Bet with the leaders’ campaign. Former Manchester United and Denmark stopper, Peter Schmeichel, will be the global ambassador for the campaign, which will include a new logo and change the visual identity for the gambling platform.

What to play at this casino?

STS Casino UK has over 1600 games from providers like:

Players will find here classic games like Starburst, Gonzo’s Quest, Bonanza, Book of Dead, but also fresh releases like Mustang Gold, Immortal Romance, Diamond Vortex and Ramses Revenge.

Besides Slots, Video Slots and Jackpots, STS Casino UK also offers various table games options. Users can try out High Limit Baccarat, European Roulette, Sonya Blackjack, Texas Hold’em and Pontoon. There are also live versions for those who prefer to have a more authentic experience. All the live titles from the site are recorded, so if the croupier makes a mistake, the video footage will be reviewed by the casino.

Thanks to the STS casino mobile-friendly interface, members can play all the games on portable devices too.

Registration Process: What it takes?

Those who want to have full access to the platform must create an account within the casino. All the information used when signing up must be correct, otherwise the casino has the right to terminate the account. The details requested are name, address, birth date, place of residence, email, username and password. After the player fills up the registration form with the requested details, the casino might ask for additional documents to make some verifications:

• Passport, Identity Card or Driving Licence;
• A picture of the player holding one of the documents;
• Utility bill, local authority council tax bill for the current council tax year;
• Bank Statement, HMRC self-assessment letter.

In certain situations, STS Casino UK can ask players to provide documents proving the identity and ownership of the banking method used. If the details or documents provided are inaccurate or false, STS Casino has the right to suspend or terminate the player's account and retain any winnings. The casino also has the right to cancel the user's access to the platform if there is any justified reason to believe that the gambler's activity on the platform is illegal. 

Be aware: The casino does not accept mobile phone bills or credit card statements as proof of address. Also, players must provide two separate documents to prove their information; one for identity and another for address.

What to know about STS Bonus Codes?

The website offers both casino and sports promotions. Users that want claim something here are advised to read the terms and conditions before proceeding. One must know that wagering requirements differ from one promotion to the other. Also, specifics as maximum bet or bonus availability should be considered. 

If a player wants to void a bonus, he must access the “My Bonuses” section from the account and click on the “Cancel” button. For sportsbook bonuses, users must get in touch with the customer support team. Members must remember that all the winning associated with the bonus will be voided with the offer's cancellation.

The total balance consists of the Bonus Balance and the Real Cash Balance that are kept separately in the account. The first one contains the user's bonuses, both active and pending. The second one contains the real funds that are not linked to any promotion. The Bonus Balance can be paid only after it is converted into Real Cash Balance due to meeting the wagering requirements. If the gambler wants to withdraw before meeting the wagering requirements, the currently active bonus will be voided.

Members that breach the agreement or any of the restrictions imposed on the promotion will have any bonus voided (even after the wagering requirements are met) and all winnings confiscated.

Important: Players with more than one bonus in their Bonus Balance Account will have the second one as “pending” until the first one is used. If the total balance contains both Real Cash Balance and Bonus Balance, the Player plays with Bonus Balance first, and moves to Real Cash Balance only when the Bonus Balance is used up. When playing with the Bonus Balance, the Player always starts playing with the active bonus and as soon as the active bonus is released, spent or expired, the next pending bonus becomes active.

Tip: When playing with the Bonus Balance, the maximum bet can’t be higher than £6 until the wagering requirements are not met. Afterward, gamblers cannot lower the stake more than 50% of the highest previous stake, as concluded from the casino’s general terms.

About transactions and ways to contact support

STS Casino UK members can deposit only amounts over £10. When it comes to the maximum amount that can be deposited, it depends on the payment method used. Users can fund their account using VISA, MasterCard, PayPal, Skrill, Skrill 1-Tap, Neteller, Trustly, Fast Bank Transfer, MuchBetter or ecoPayz.

Cashouts can be made using approximatively the same methods: VISA, MasterCard, PayPal, Skrill, Neteller, Trustly, Fast Bank Transfer, MuchBetter and ecoPayz. Players must keep in mind that all the transactions made must be done with a banking option with the user's name. STS Casino UK doesn’t allow gamblers to use payment instruments belonging to a third party.

Members can cash out up to £10.000 or ten separate transactions per day. The casino can request proof of payment method ownership. The processing payout time takes up to three business days.

Users that encounter any type of problem can reach out to the customer support team for help:

• Live Chat;
• Email: [email protected]

Recommendation: Even though the casino does not impose any extra fees, an administrative fee of 3% will be charged from the player to cover the payment provider tax requested for withdrawals. This applies to deposits that have not be played at least once. 

Be aware: Withdrawal requests cannot be made while the player is involved in a game session.

Conclusion

Those who decide to create an account at STS Casino UK cannot send mobile phone bills or credit card statements as proof of address. When the casino requests documents to prove a player's identity or address, members must send two separate documents. When it comes to promotions, the maximum bet that can be made when playing with the bonus balance is £6 if the wagering requirements are not met. If players have more than one bonus in their account, the second one will be considered as pending and will be played after the first bonus is used. When requesting a withdrawal, users will be charged with a 3% administrative tax to cover the payment provider fee.

References

• Poland’s STS secures Gambling Commission licence
• STS partners with SafeCharge, a Nuvei company, to accelerate international expansion
• STS signs Peter Schmeichel for ‘Bet with the leaders’ campaign