Vegas Hero Bonuses | Honest Casino Review from Our Experts

Our Vegas Hero casino review represents a casino expert’s objective thoughts regarding this platform. It includes explanations regarding its terms and conditions, game collection, procedures such as deposits, withdrawals, setting gambling limits, and more. Please read it to learn the essential info about the casino.

Insights about Vegas Hero

The casino is a relatively well-established gambling platform, as it was launched in 2017. Its owner is Genesis Global Ltd, a renowned online casino developer and operator, the one that also manages brands like Casino Lab, Kassu, and Casoola. This Malta-based company had annual revenue of $10.79 million in 2016. Vegas Hero casino is licensed by the UK Gambling Commission, and by the Malta Gambling Commission as well.

Further on in our review, you will learn all about Vegas Hero bonus codes, but not before we say a few words about mobile gaming.

Although there are no mobile apps available, punters can access this platform and play all its games on their iOS and Android mobile devices. Mobile use should work just fine using the most popular mobile web browsers.

An introduction to Vegas Hero bonus codes and game collection

Just as most other gambling sites do, Vegas Hero casino offers its fair share of promotions to its regular members. Right now, there’s a first deposit offer available, as well as a live casino one. We could call these the main promotions, as there are a few smaller ones as well. Users may also claim a £5 Roulette ticket, enter a raffle upon playing Blackjack, and go into a ‘Drop and Win’ pool.

When you have active Vegas Hero bonus codes on your account, you will have to consider and follow certain bonus terms.

Such as:

• You can have only one active bonus at any one time.
• Should your account balance include both real and bonus funds, the bets you make will always use your real funds balance as a source.
• The highest amount you may cash out after wagering a bonus offer unless otherwise stated is £10.000. For a Bonus Spins offer, the highest cash-out amount is £100.
• Also, unless otherwise specified, all bonus spins are available for 72 hours.

We need to mention that the bonus policy is rather misleading about the amount you can withdraw after wagering a bonus. It states that you may cash out up to £10.000, but it also mentions that you can only withdraw £2000. We got in contact with the casino staff and found out the actual limit is £10.000. Still, we haven’t received any explanations about where they mention the £2000 limit.

Here is how the games usually contribute to wagering requirements:

Vegas Hero casino has a very vast and diverse game collection, holding more than 1900 titles. The following developers provide these titles: Evolution Gaming, Microgaming, NetEnt, Play N Go, Pragmatic Play, Quickspin, Red Tiger, Relax, Skywind Group, Yggdrasil, iSoftBet, Novomatic, Neon Valley Studios, Big Time Gaming, Foxium, Oryx Gaming and Push Gaming.

One of the latest additions is Netent’s Divine Fortunes Megaways. This all-time favourite slot didn’t receive only a mere sequel, but quite a twist turn, thanks to the addition of the popular ‘Megaways’ system. This mythical-themed slot game has an RTP of 96.09%, six reels 117.649 Megaways, and a maximum win of 4502X.

Vegas Hero membership terms and responsibilities

As a member of this online casino, you’ll have to follow a clear set of terms and rules. You will first be requested to provide personal info such as name, age, address, phone number, and email. The casino operator will need to verify your identity, address, and source of deposited funds; he may do this at any time, mainly on sign-up and when you’ll be making deposits and withdrawals.

You’re allowed to have one account on this casino, and you may not share it with anyone. As well, you must know that only one account can be created for every IP and household address. Duplicate accounts will be deleted. When to operator closes an account, any remaining real funds shall be returned to the payment method that was used to deposit.

Casino accounts that record no activity for 12 consecutive months will be considered dormant. Therefore, the user will receive a notice via email, and a £5 monthly fee will be charged, starting with the 13^th month of inactivity.

Verification checks are mandatory for withdrawals of £2300 or more.

If you decide to close your account, the operator will charge a fee of 3% from the remaining real funds, with a minimum of £2.50.

How to make deposits and withdrawals

After you’ve created and verified your account, click on the red 'Deposit' button in the page’s header. Choose the payment method you wish to use, type in the amount, and finish the deposit. No matter what payment method you will use, the funds will become available on your account instantly, and the amounts range from £10 to £5000.

You may deposit funds via Visa, Maestro, Boku, Paysafecard, Skrill, Neteller, ecoPayz, Trustly, PayPal, Much Better, MiFinity, and Jeton.

The withdrawal procedure is identical, and the funds will be paid back to the method you have used to deposit. As well, cash-out amounts go from £10 to £5000. When this is not possible, you will have to provide another valid payment method. Please note that you may cash out anytime, presuming you don’t have any pending, unconfirmed, or cancelled deposits.

Maestro, Boku, and Paysafecard accounts may not be used as withdrawal methods.

The table below offers details regarding the pay-out processing time, depending on the payment method:

Users should take notice that they are exclusively responsible for reporting their winnings and losses to the local relevant authorities.

Whenever the operator makes pay-outs to accounts that haven't been used for deposits, a fee of £10 will be applied, in addition to a 2% payment fee.

A 10% fee will be applied to withdrawals containing funds that haven’t been put into play.

Helpful advice for responsible gambling and customer care

We urge all our readers to use the responsible gambling features that the casino makes available. To find these features, scroll to the website's footer and click on 'Responsible gaming’. Here, you can choose to impose limits on your gambling sessions, thus controlling the time and funds you spend. You may set daily, weekly, and monthly spending restrictions - set limits for your deposits, wagers, losses, and session time.

If you think you are showing signs of problem gambling and wish to take a prolonged break from gambling, you can either close your account or impose self-exclusion. You may do this by reaching out to customer support.

Contacting the customer support team is possible via phone – 08001700126 – or email - support@vegashero.com. Live chat is also available on the platform. Still, there are no actual operators there to help you, only a bot that can answer a few pre-determined questions. It is disappointing for such a popular casino nowadays, as many others have actual live support chats, and some are even available 24/7.

Let’s summarize our Vegas Hero casino review

Vegas Hero casino was established in 2017, and up until today, it has gathered more than 1900 game titles into its collection. Casino members should know that they will need to go through verification checks every time they cash out £2300 or more. In addition to this, the total amount of funds you will make after wagering Vegas Hero bonus codes cannot exceed £10000.

Please be advised that certain fees will be imposed for when requesting a withdrawal and for when creating an account. However, suppose you encounter issues or have trouble understanding the terms. In that case, you should reach out to the customer support team, via email or phone. Take all these facts into consideration and decide for yourself if you should gamble on this site or not.

References:

• Genesis Global Limited Company Info
• Netent recreates a classic as it unveils Divine Fortune Megaways